Business Analyst E-commerce H/F/X

We are seeking a Senior Business Analyst to spearhead the crucial project of selecting, acquiring, and implementing our next-generation e-commerce platform. You will act as the vital link between business vision and technical execution, ensuring that our new webshop is built on the right foundation to meet future growth demands., * Define the Blueprint: Lead comprehensive requirement gathering sessions across the organization. You will analyze business needs (customer experience, operations, marketing) and translate them into a crystal-clear, prioritized set of technical requirements for the platform.

• Drive Platform Selection: Manage the end-to-end evaluation process for potential e-commerce solutions and external implementation partners. This includes creating RFPs/RFIs, assessing vendor capabilities, and recommending the best fit for our long-term strategy.
• Ensure Integration Success: Oversee the technical integration plan, guaranteeing the new platform interfaces flawlessly with our existing core IT landscape (e.g., Finance, Operations, Customer Systems).
• Govern Delivery: Partner with IT to monitor the agile development and deployment lifecycle, conducting regular checks to confirm that all technical deliverables meet the documented requirements and the highest quality standards.
• Mitigate & Optimize: Proactively manage project risks and identify potential roadblocks. Champion opportunities for process and system improvements throughout the entire project timeline.
• Stakeholder Alignment: Maintain transparent communication with senior leadership and cross-functional teams, providing clear, structured updates on progress, challenges, and strategic decisions., + Comprendre : Expérimenté - (C1)

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• Néérlandais (atout)

• Comprendre : Expérimenté - (C1)
• Écrire : Expérimenté - (C1)
• Lire : Expérimenté - (C1)
• Parler : Expérimenté - (C1)

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Are you a seasoned Business Analyst with a passion for digital transformation and a proven track record in e-commerce?, * Experience & Education: A minimum of 10 years in a Business Analyst role, with significant experience in large-scale e-commerce, digital transformation, or complex integration projects. Bachelor's/Master's degree in a relevant field (IT, Engineering, Business Administration).

• Must-Have Technical Acumen:

• Expertise with Agile methodologies and tools (e.g., Jira, Confluence).
• Deep understanding of the landscape of enterprise e-commerce platforms (e.g., industry leaders like Adobe Commerce, Shopify Plus, SAP, etc.).
• Familiarity with UX/UI design principles and related tooling.

• Core Consulting Skills:

• Vendor Management: Demonstrated success in evaluating, selecting, and managing external SaaS providers and system integrators.
• Analytical Power: Exceptional ability to distill complex operational and technical challenges into structured, actionable insights.
• Collaboration: Proven capability to lead and influence cross-functional teams, fostering alignment between business and technical stakeholders.
• Communication: Fluent, professional command of both Dutch and English is mandatory.

What Sets You Apart

• Prior exposure to backend systems like ERP, BSS, or similar core business platforms.
• Experience or knowledge of digital marketing optimization, including SEO/SEM strategies.
• A background in regulated industries or large-scale consumer-facing digital projects.
• A strong understanding of financial modeling related to technology investment (e.g., ROI, TCO, cost-benefit analysis).

Randstad Digital is a talent-first organization focused on helping companies to accelerate digital enablement and deliver the best possible outcomes for their business and customers. We are defined by the exceptional team of talent we continue to build and the unmatched value people like you deliver to our clients. When you choose Randstad Digital as a career partner, you become a vital force in driving our customers' digital vision forward. Our teams span many different disciplines from CX specialists to embedded software developers, from data engineers to cloud migration experts. This not only enables you to find the role that best matches your skills and expertise, but it also presents you with an opportunity to explore new areas, growing your experience and widening your horizons. Ready to harness the power of your talent and help us grow as the digital enablement partner of choice? Join us at Randstad Digital.