Working Student - IT Outsourcing analyst
Role details
Job location
Tech stack
Job description
Purpose: The Working Student will be responsible for supporting the automation and optimization of outsourcing activities, which are currently very manual, error-prone, and only partially covered. Additionally, the role will assist the IT Outsourcing Controlling & Oversight function, ensuring that outsourced IT services provided to the bank by both group-internal and external vendors are appropriately overseen. The scope includes all IT outsourcing activities across all branches in Europe., * Regulatory Compliance: Assist in ensuring adherence to EBA Outsourcing Guidelines by supporting the development and implementation of processes that meet regulatory requirements.
- Process Automation: Help identify and drive the automation of manual outsourcing activities to reduce errors and improve efficiency.
- Optimization: Support the optimization of existing outsourcing processes to enhance accuracy and coverage.
- Stakeholder Collaboration: Work closely with various stakeholders to understand their needs and ensure that the automated and optimized processes meet regulatory and business requirements.
- Documentation: Assist in maintaining comprehensive documentation of all processes, ensuring they are up-to-date and compliant with EBA guidelines.
- Continuous Improvement: Continuously monitor and suggest improvements for outsourcing processes to ensure ongoing compliance and efficiency.
- IT Outsourcing Oversight: Support the IT Outsourcing Controlling & Oversight function by ensuring outsourced IT services are appropriately overseen.
- Risk Assessment: Assist in assessing the impact of IT Outsourcing activities, including associated risks, while taking relevant regulations into account (e.g., MaRisk, BAIT).
- Governance Controls: Support the maintenance and enhancement of appropriate IT Outsourcing governance controls, including reporting, service reviews, and escalations., As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement
Requirements
Do you have experience in Writing skills?, Do you have a Master's degree?, * Education: Currently pursuing a Bachelor's or Master Degree or equivalent in Business Administration, Information Technology, or a related field.
- Experience: Some relevant experience or coursework in Financial Services or IT Governance principles is preferred.
- Technical Skills: Familiarity with process automation tools and techniques, as well as Microsoft Office applications (Co-Pilot. Word, Excel, Access, PowerPoint).
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to identify inefficiencies and propose effective solutions.
- Communication: Good communication and writing skills, with the ability to present complex information clearly and concisely to various stakeholders.
- Language Skills: Proficiency in English, with dual language proficiency in Italian or German preferred.
Other Requirements:
- Ability to work collaboratively with cross-functional teams and external regulatory bodies.
- Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
- Ability to solve problems, develop alternative approaches to problems, and resolve conflicts.
- Teamwork and collaboration-oriented with very good interpersonal and organizational skills.
- Ability to exercise sound judgment as well as to ensure accuracy and quality.
- Tenacious self-starter with a keen sense of accountability, ownership, commitment to work, and passion for delivering results.