IT-Support | Helpdesk Specialist

• Support with all IT-related questions, particularly regarding Microsoft Office, PC hardware, multifunction devices/printers, mobile devices, and video conferencing systems
• Setting up and configuring PCs and mobile devices
• Remote support for analyzing and resolving errors and disruptions
• Maintenance and documentation of the knowledge database
• Support with the implementation of new IT solutions

Do you have experience in Windows?, * Completed training in the IT field or comparable qualification

• Proficient in MS Windows and the Office suite
• First experience in IT support and error analysis
• Service-oriented and independent working style
• Ideally some practical experience in the field of 1st or 2nd level support
• Fluency in German, both spoken and written and basic language skills in English

• Development opportunities | Support for your personal and professional development
• Language courses | Financial support for German and English courses to support your career
• Vacation | 30 days annual leave and a rest between Christmas and New Year
• Deferred Compensation | Support for your financial security
• Coffee culture | Enjoy first-class coffee from our in-house CoffeeBar every day
• Work-life balance | Flexible, family-friendly working time models for a balanced lifestyle
• Events | Multi-Day Office Trip, regular FriYAY evenings for socializing and joint activities
• Location | Central office in Munich (Maxvorstadt)

The use of state-of-the-art technologies and with our expertise across all service phases according to HOAI and the use of state-of-the-art technologies, we create innovative and high-quality solutions. Our long-standing success and strong team spirit are based on an open culture and the knowledge and commitment of our employees.