Business Expert SAP Quality

We are seeking a senior professional to lead the Quality Management (QM) work package in our global SAP S4Hana implementation project.

• This role will focus on defining and ensuring effective business processes across a global organization with multiple manufacturing and distribution sites, while maintaining compliance with quality standards
• Key Responsibilities Digital Transformation (SAP S4Hana): Lead the Quality Management work package within the global S4Hana rollout. Analyze and evaluate new and existing processes for feasibility in a high-volume, highly regulated environment
• Collaborate with cross-functional teams to align requirements and processes
• Map processes and interfaces, identifying risks and efficiency gaps
• Support global rollout activities including troubleshooting and stakeholder communication. Work independently to gather information, drive solutions, and provide timely updates
• Quality Management System (QMS): Review and provide feedback on S4Hana-related documentation to ensure compliance with QMS and ISO 13485
• Develop necessary QMS documentation (procedures, work instructions, etc.) for S4Hana implementation
• Support the QMS team with additional quality-related activities as needed

• Extensive experience in a global implementation of SAP, including operations processes (specifically QM)
• Experience in regulated Quality Management Systems (ISO 13485 preferred)
• Language: Fluent in English (spoken and written), German language is a plus
• Knowledge Quality Management Systems Processes (ISO 13485/MDR/GxP or other equivalent from other regulated industries)
• Knowledge Quality tools and methods in operations environment (Incoming Inspection, recalls, quarantine, Control Plans, CAPA etc)
• Experience in business process improvement and process mapping in production environment (Six Sigma certification is a plus)
• Proven ability to understand technical and business information and derive conclusions based on incomplete or ambiguous information
• Proven ability to work independently with excellent communication and organizational skills

ZEISS is technology, optics and innovation. We develop, manufacture and sell highly innovative products and solutions for our customers in a variety of business fields. As one of the world’s top technology companies with a portfolio aligned with future growth areas like digitalization, healthcare and Smart Production, and a strong brand to boot, ZEISS is shaping the future far beyond the optics and optoelectronics industries. The company’s significant, sustainable investments in research and development lay the foundation for the success, continued expansion and market leadership.