Product Manager, Information Development

• Oversee continuous improvement of technical documentation, ensuring it´s clear, concise, comprehensive and accessible - creating a next level experience, catering our user´s diverse needs
• Clarify the documentation lifecycle
• Develop and oversee information and content strategies for contributors, ensuring processes allow for increased efficiency and quality
• Promote user-centric, cross-channel thinking
• Support information strategy initiatives and balance the big picture and actionable, well-defined increments

Do you have experience in SaaS?, Do you have a Master's degree?, * 2+ years of product management experience in a B2B software product environment and 3+ years of experience aligned with technical writing

• Experience in defining and executing strategy and governance for software documentation
• You are a creative self-starter who can envision a future for enterprise software documentation above and beyond what we can do today
• Passion for devising enterprise-grade strategies and roadmaps for technical documentation
• You start with the "why" behind your strategy to motivate and inspire
• You understand docs-as-code and are itching to use new technologies (LLM, gen AI) to take our experience ecosystem to the next level and let content contributors focus on what they do best
• By leveraging your hands-on technical expertise, you draw insightful conclusions validated by customer analytics, ensuring consistent results amidst diverse contributors and stakeholders
• You excel in engaging with both internal and external stakeholders, articulating your vision and plans
• You are familiar with Markdown.
• You understand technical topics such as software intelligence, cloud technologies, artificial intelligence, application security, and SaaS
• You enjoy sharing your knowledge and skills with other team members and learning from others
• You're willing to push the envelope and engage stakeholders to try new things, balanced by a love of metrics that support your work.

Dynatrace (NYSE: DT) is the world-leading AI-powered observability platform. 

We’re advancing observability for today’s digital businesses, and helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze every transaction, automate at the speed of AI, and innovate faster and without limits to drive their business forward. 

Our culture, fueled by curiosity, openness, and authenticity, drives our relentless pursuit of innovation and excellence in crafting the Dynatrace platform.