Salesforce CRM Architect

We're looking for a Salesforce CRM Architect to manage and optimize our global marketing automation ecosystem. As part of our IT Direct-to-Consumer team, you'll ensure smooth operations, seamless integrations, and highly personalized campaigns that connect with customers across Europe, Asia, and Japan., * Enable the Business: Partner with marketing teams to configure journeys, automation, and segmentation that drive engagement and conversion

• Deliver Personalization at Scale: Use Marketing Cloud Personalization (Interaction Studio) to create dynamic, tailored customer experiences across digital channels
• Integrate Seamlessly: Ensure flawless data flows between Marketing Cloud and our connected systems-Salesforce Commerce Cloud, Core Cloud, and Data Cloud
• Maintain & Improve: Monitor system health, manage user access, troubleshoot issues, and ensure compliance with best practices and governance
• Support Campaign Execution: Assist with email, SMS, WhatsApp and push notification setup, testing, and deployment-keeping deliverability and engagement top of mind

Do you have experience in Salesforce Marketing Cloud?, Do you have a Master's degree?, * Experienced Professional: 3-5 years of experience in CRM and email marketing system implementation, with at least 3 years hands-on in Salesforce Marketing Cloud.

• Integration-Savvy: Skilled in connecting Marketing Cloud to external systems like Salesforce Commerce Cloud, Core Cloud, Data Cloud, PIM/DAM
• License in IT area, master preferred
• Personalization Expert: Practical experience in Marketing Cloud Personalization (Interaction Studio) and building targeted, real-time customer experiences
• Detail-Oriented Operator: Strong skills in platform administration, user management, and troubleshooting
• Business-Savvy: Able to turn business needs into scalable, future-proof technical strategies.
• Vendor & Project Pro: Skilled in managing external partners and delivering projects within scope, time, and budget
• Global Communicator: Fluent in English, with excellent communication and stakeholder management skills. Knowledge of Spanish is a 'nice to have'
• Collaborative Partner: Able to work closely with marketing, e-commerce, and IT teams to align technical capabilities with business goals
• Analytical & Results-Driven: Comfortable interpreting campaign performance data and translating insights into actionable improvements

Triumph Group joins the ranks of global leaders in the lingerie sector, with a multi-facetted product palette that is sold in more than 80 countries, from Norway to Morocco and from Chile to Australia. This is taken care of by around 20,000 wholesale customers, with whom Triumph has traditionally had close relations, in addition to a dense network of more than 2,300 controlled points of sale, which are operated both by partners and by Triumph itself. The company is mindful of the fact that quality products must be accompanied by excellent service in order to satisfy demanding consumers., As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment. Make a Difference, together The future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children. Putting People at the center At Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy We continuously strive to recruit new talent, offering them one of the textile industry's most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families. Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe. We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for. As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company's workforce. In the last years, we have had a specific and successful drive to increase the number of women in management. Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. If you are seeking a great opportunity to develop your career, please send us your CV in English   You must create an Indeed account before continuing to the company website to apply