System Engineer (User Management) - (Hybrid)

As an eDOer you will have clear objectives great challenges and a clear overview of how your work contributes to the global company project and its customers As a System Engineer in the Corporate IT Services team you will be in charge of:

• Provide Level 2 support for end users focusing on identity management issues
• Assist in identifying and implementing automation opportunities
• Provide technical information analysis and recommendations to leadership
• Analyze and tune system performance capacity and functionality of complex systems
• Review methods and procedures to ensure data integrity protection and security standards
• This area is responsible for all user management support starters and leavers process credential and access management as well as the daily operations and developevolve the UM service implement initiatives to improve service end to end responsibility of the full stack based on defined KPIs and SLAs

Higher vocational trainingMinimum experience of at least 2 years in Service DeskHigh level of spoken and written English it is the language of communication of our customers level test will be doneTechnical IT backgroundExperience on user management technical skillsKnowledge of identity management technologies examples: ADGOOGLESAILPOINTGood analytical and problem solving skillsStrong communication skills especially when explaining technical informationGood time management skills to meet users needs and problemsPassion for technologyExperience on automation and codingKnowledge of Sailpoint identity and access management technology

Whats in it for you? The best talent deserves the best benefits At eDO we want you to be a part of our success story and great culture Heres what we offer: A rewarding Compensation package Prime Plus membership competitive salary and benefits package including flexible benefits performancebased bonuses birthday day off discounts and partnerships relocation support and the possibility of choosing your equipment and even better keeping it for free after 3 yearsContinuous learning to fuel your growth and explore new horizons Learn and grow with free Coursera access soft skills workshops tech training leadership development and more Plus enjoy a great onboarding programGrow opportunities to empower your career and unleash your potential Personalised career paths and the eVOLVE Program will help you discover grow and thrive Internal mobility opportunities let you pursue horizontal career changes and promotionsYour Wellbeing is our priority Embrace Freedom and Flexibility At eDO we value flexibility employee care and transparency We offer a hybrid homeoffice model focused on outcome not timeinseat Youll be able to find the right workpersonal life balance that suits you bestWork hard party hard We believe in having fun and connecting with colleagues Join eDO for afterwork events padel tournaments parties and more Create communities based on your passions like sports and music Come to work as you are with no dress code and enjoy free fruit coffee and tea at our officesEnjoy a dynamic and healthy environment Be innovative take risks and share your ideas Our diverse and openminded teams support high performance learning and growth Youll work in an Agile mindset environment with recognition at our core Wanna take a peek into what its like to work at eDO? Follow us on and discover more about life at eDO If you are ready for a career opportunity with unmatched benefits continuous learning and a supportive worklife balance look no further Take your career to new destinations by applying now and help our diverse inclusive and passionate team shape the future of travel now

As you contemplate your future you might be asking yourself whats the next step? Start your journey with us Were seeking an experienced System Engineer to join our Corporate IT Services team in Barcelona to provide the highest level of user experience Our goal is to achieve the same level of user experience that users have in their personal lives Provide the best servicesfeatures and tools to improve our internal support to employees in four areas: support user management procure desk and endpoints amp; apps management If youre ready to soar were ready to take you there Why eDreams ODIGEO Join the worlds leading travel subscription platform and one of the largest ecommerce businesses in Europe Millions of customers every year across 44 markets 5 brands 7M members in Prime More than 100 million searches per day Up to 6 billion daily AI predictions[e1] Over 1700 employees More than 60 different nationalities from all continents 99 permanent contracts 36 average age Were the worlds leading travel subscription platform and one of the largest ecommerce businesses in Europe We are a tech company revolutionising the travel booking experience through our consumer insight innovative technology market leadership and Prime the worlds first travel subscription program