Technical Support Scientist I

As a Technical Support Scientist, you will perform a broad range of technical and analytical activities to ensure the optimal performance of our diagnostic products. You will provide specialized scientific and technical support to Production, R&D, and Quality Control teams, contributing to product improvement, troubleshooting, and the successful transfer of new products from development to manufacturing.

Note: This position focuses on experiment design, data analysis, and interpretation. Hands-on laboratory testing will be executed by technicians, although strong laboratory knowledge is required. What You'll Do

• Design experiments and define appropriate analytical or experimental methods for specific projects.
• Analyze, interpret, and draw conclusions from experimental and performance data.
• Investigate deviations, identify potential issues, and propose corrective actions.
• Prepare and present results and technical reports to senior staff.
• Write and review laboratory procedures and documentation in compliance with GMP and ISO standards.
• Support activities related to Non-Conformities (NCs), CAPAs, and continuous improvement projects.
• Participate actively in Lean Six Sigma and 5S initiatives.
• Collaborate with R&D, QA, Production, and other departments to ensure product quality and consistency.

• Bachelor's degree in Biology, Biochemistry, Biotechnology, or a related scientific field.
• A higher degree or equivalent experience is an advantage.
• Experience in a laboratory environment, ideally within a regulated setting (GMP, ISO 13485, FDA).
• Strong knowledge of biological and chemical laboratory techniques and diagnostic products (IBDR).
• Familiarity with MS Office; SAP experience is a plus.
• Fluent in Spanish or Catalan, with advanced English skills (written and spoken).
• Strong analytical mindset, attention to detail, and problem-solving skills.
• Excellent teamwork and communication skills, with flexibility to adapt to changing priorities.

At Werfen, a global leader in in-vitro diagnostics, we are looking for a Technical Support Scientist to join our OEM Operations team. This role is ideal for a scientifically minded professional who enjoys designing experiments, analyzing data, and collaborating across functions in a highly regulated, quality-driven environment., At Werfen, you'll join a collaborative, innovation-driven culture where science meets purpose. You'll work with talented colleagues across R&D, Quality, and Operations, contributing to products that have a real impact on patient care worldwide.