Data Analyst - Power BI - Senior - EY GDS Spain - Hybrid

As a Senior Data Analyst, your responsibilities will include:

• Provide day-to-day Application Management support for Business Intelligence and Data Analytics solutions, including handling service requests, incident resolution, enhancements, change management, and problem management.
• Lead and coordinate root cause analysis for data/reporting issues, bugs, and performance bottlenecks, implementing corrective actions and improvements as needed.
• Collaborate with business users and technical stakeholders to gather requirements, understand data needs, and provide advice on Power BI dashboards, data models, and Databricks pipelines.
• Develop and maintain comprehensive documentation, including data flow diagrams, dashboard usage guides, and test cases/scripts for quality assurance.
• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to being on call from time to time, for critical business requirements.

• Strong expertise in Business Intelligence tools, especially Power BI and Databricks, with proven experience building and supporting dashboards and reports.
• Excellent problem-solving skills with the ability to perform root cause analysis and resolve data and reporting issues promptly.
• Understanding of ETL processes, data modeling, and best practices in data visualization.
• Effective communicator with experience working across global, offshore/onshore teams and collaborating with diverse stakeholders.
• Self-motivated and adaptable, capable of working independently in fast-paced, time-critical environments.
• Willingness and flexibility to manage shift work and on-call duties to support critical business needs.
• Full professional flueny in Italian / native speaker, with strong professional communication skills.
• Full proficiency in English - at least B2

To qualify for the role, you must have

• Bachelor's degree in a related technology field (Computer Science, Engineering, Data Analytics, etc.) or equivalent work experience.

• 3+ years of hands-on experience in Business Intelligence, with strong proficiency in Power BI and Databricks; experience working with global clients is preferred.

• Proven experience in building and supporting BI dashboards, data models, and reports, ensuring minimal disruption to business operations.

• Ability to analyze user-reported issues, identify root causes, and deliver effective solutions in a timely manner.

• Experience collaborating with stakeholders to understand reporting needs, gather requirements, and develop scalable data solutions.

• Strong grasp of ETL processes, data modeling, and data visualization best practices.

• Ability to interpret business needs and translate them into technical solutions that enhance efficiency and data-driven decision-making.

• Excellent cross-functional communication skills; experience working in offshore/onshore delivery models.

• Ability to troubleshoot and resolve data discrepancies, report errors, and performance issues related to BI tools.

• Self-starter with the ability to work independently in fast-paced, time-critical environments.

• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements.

• Professional/ Native fluency in Italian is a must.

Ideally, you'll also have

• Experience working with cloud-based data platforms such as Azure especially in data engineering and analytics contexts.

• Strong knowledge of data integration from various sources (e.g., CRM, ERP, POS systems, web analytics), with experience in building robust ETL/ELT pipelines.

• Proficiency in Databricks, including use of Delta Lake, SQL, and PySpark for data transformation and processing.

• Familiarity with integrating Power BI dashboards with diverse data sources, including cloud storage, data warehouses, and APIs.

• Experience working in or supporting clients in retail or consumer goods industries is a plus.

• Certifications such as Microsoft Certified: Data Analyst Associate, Databricks Certified Data Engineer Associate, or similar credentials are a strong advantage.

• Professional proficiency in Espanish is a plus.

What we look for

We seek individuals who are passionate about their work and possess outstanding skills in their field. If You have a highly developed business acumen, exceptional interpersonal skills, and a willingness to embrace new professional challenges, this role is for You.

In EY GDS Spain, you will collaborate with our teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. * Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. * Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. * Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs. * Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. About EY GDS EY Global Delivery Services (EY GDS) is a dynamic and truly global delivery network of over 75,000 people working across the world, to provide innovative and strategic business solutions to our clients worldwide. We play a vital role in growth strategy, helping our clients become agile and efficient, and helping fulfill our purpose to build a better working world. From accountants to coders, we offer a wide variety of fulfilling career opportunities that span all business disciplines. We look for skills that are evergreen and our roles evolve with industry trends. We also work across Finance, Business Development, Technology, Talent, Procurement and Risk Management functions to help our teams operate as efficiently and effectively as possible. Across our 10 locations and 21 cities, we work with teams from all service lines, geographies, and sectors. We operate in Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Our EY GDS Spain office is located at Malaga Technology Park and currently employs over 850 people. If you are interested in being part of our team, we kindly invite you to submit your CV in English to apply for this position. The exceptional EY GDS experience. It's yours to build.