CRM Specialist

Are you interested in structuring processes, organizing information, and ensuring teams work with reliable data? We are looking for a CRM Specialist to manage our acquisition system, maintain CRM quality, and ensure proper tracking of metrics and workflows.

You will work directly with the Network Growth & Performance Manager, acting as their main support for everything related to CRM, funnel conversion, and reporting.

What responsibilities and objectives will you have?

CRM Management (HubSpot)

• Administer and maintain HubSpot as the central source of information.
• Ensure data quality, standardization, and consistency.
• Define and adjust properties, pipelines, and funnel stages.

Metrics Tracking and Reporting

• Analyze funnel performance and conversion rates.
• Prepare reports and dashboards to support decision-making.
• Identify inefficiencies and propose improvements to the lead flow.

Automation and Tools

• Create and maintain automations using no-code/low-code tools (Zapier, Make, Power Automate, etc.).
• Ensure proper connections between the CRM, forms, pages, and internal tools.

Team Coordination

• Collaborate with other departments to ensure a unified view of the funnel.
• Provide clear and actionable information to support, sales, and operations teams.

Do you have experience in Sales?, * Fluent in Spanish.

• English is a plus.

Professional Experience:

• Minimum of 3 years in CRM, Sales Operations, Business Operations, or similar roles.

Technical Skills:

• HubSpot is required.
• Advanced knowledge of Excel/Google Sheets.
• Experience with no-code tools (Zapier, Make, Power Automate, etc.).
• Ability to build reports (Power BI, Looker Studio, or similar).

Personal Profile:

• Structured, analytical, and process-oriented.
• Able to work independently and find solutions.
• Practical mindset with a focus on continuous improvement.

• Wellbeing programme
• Flexible working hours
• Online platform for lifelong learning
• Competitive salary
• Flexible remuneration services can be contracted

Why join us?

• Because we don't settle - we go further and multiply impact (10X Attitude).
• Because we design every transformation around real customer value (Passionate About Customers).
• Because we make things happen fast and smart - not perfect, but done (Go, Go, Go).
• Because we believe the future belongs to those who rethink what's possible (Dare to Disrupt).
• Because we win together - diverse, collaborative, driven by one shared vision (One Goal, One Team).

Inclusive Culture

InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.     If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.