Senior Solutions Engineer
Role details
Job location
Tech stack
Job description
As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code., * Engage in pre-sales activities with large customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection.
- Develop and maintain external relationships within the customer organizations to support strategic alignment and solution adoption.
- Identify customer issues and collaborate with technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges.
- Analyze customer situations to advise on gaps that GitHub solutions can fill, contributing to strategic frameworks and roadmaps that address customer pain points.
- Assist in building and delivering content for marketing events, acting as a liaison to enhance customer engagement and showcase GitHub's value proposition.
- Develop expertise in GitHub Copilot, understanding its capabilities and articulating GitHub's approach to an AI-driven software development lifecycle.
- Develop expertise in GitHub Advanced Security, understanding its capabilities and articulating GitHub's approach to application security to customers, acting as a trusted advisor in security program development.
- Synthesize and communicate business and industry insights to identify growth opportunities and align product features with customer digital transformation initiatives.
- Design and develop innovative solutions that leverage GitHub's platform capabilities to address complex customer challenges, ensuring alignment with their strategic goals.
- Collaborate with sales and account management teams and partners to develop strategic account plans that drive long-term customer success and growth.
Requirements
Do you have experience in Software development?, Do you have a Master's degree?, * 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience, * OR bachelor's degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
- OR master's degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
- OR doctorate in Computer Science, Information Technology, Engineering, or related field,
- OR equivalent experience.
5+ years experience in software engineering, solutions architecture, systems integration, or any other related technical roles with knowledge of one or more of the following:
Ability to travel up to 25% travel throughout UK and wider EMEA region to meet with customers, with occasional travel beyond (e.g. USA) for company events., * 10+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- 3+ years' experience in digital transformation using software modernization to drive customer business outcomes
- 3+ years' experience in business consulting, consultative selling, or customer-facing experience
- 5+ years' experience orchestrating technical, support, and/or partner teams
- Extensive experience in the software development industry, with a focus on digital transformation and the ability to translate complex technical concepts into clear, actionable strategies for customers
- Experience in identifying and resolving blockers to solution implementation, with a focus on enhancing customer satisfaction and driving successful technology deployments
GitHub values
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
Manager fundamentals
- Model
- Coach
- Care
Leadership principles
- Create clarity
- Generate energy
- Deliver success
About the company
GitHub is where people build software. More than 150 million people use GitHub to discover, fork, and contribute to over 420 million projects.