Senior Solutions Engineer

GitHub
San Francisco, United States of America
9 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Spanish, French
Experience level
Senior

Job location

Remote

Tech stack

Artificial Intelligence
Computing Platforms
Github
Software Engineering
GitHub Copilot
Software Security
Information Technology
Devsecops

Job description

  • Engage in pre-sales activities with large customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection.

  • Develop and maintain external relationships within the customer organizations to support strategic alignment and solution adoption.

  • Identify customer issues and collaborate with technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges.

  • Analyze customer situations to advise on gaps that GitHub solutions can fill, contributing to strategic frameworks and roadmaps that address customer pain points.

  • Assist in building and delivering content for marketing events, acting as a liaison to enhance customer engagement and showcase GitHub's value proposition.

  • Develop expertise in GitHub Copilot, understanding its capabilities and articulating GitHub's approach to an AI-driven software development lifecycle.

  • Develop expertise in GitHub Advanced Security, understanding its capabilities and articulating GitHub's approach to application security to customers, acting as a trusted advisor in security program development.

  • Synthesize and communicate business and industry insights to identify growth opportunities and align product features with customer digital transformation initiatives.

  • Design and develop innovative solutions that leverage GitHub's platform capabilities to address complex customer challenges, ensuring alignment with their strategic goals.

  • Develop and maintain strong industry competitive insight in both development platforms as well as AI assisted software development.

  • Collaborate with sales and account management teams and partners to develop strategic account plans that drive long-term customer success and growth.

Requirements

  • 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
  • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
  • OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
  • OR Doctorate in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
  • OR equivalent experience.
  • Ability to travel up to 40% throughout France and the wider EMEA region to meet with customers, with occasional travel beyond this (e.g. USA) for company events.
  • Fluent in English, and French OR Spanish, * 10+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
  • 3+ years' experience in digital transformation using software modernization to drive customer business outcomes
  • 3+ years' experience in business consulting, consultative selling, or customer-facing experience
  • 5+ years' experience orchestrating technical, support, and/or partner teams
  • Extensive experience in the software development industry, with a focus on digital transformation, DevSecOps, Information Secuirty and the ability to translate complex technical concepts into clear, actionable strategies for customers
  • Experience in identifying and resolving blockers to solution implementation, with a focus on enhancing customer satisfaction and driving successful technology deployments

GitHub Leadership Principles:

GitHub values

  • Customer-obsessed
  • Ship to learn
  • Growth mindset
  • Own the outcome
  • Better together
  • Diverse and inclusive

Manager fundamentals

  • Model
  • Coach
  • Care

Leadership principles

  • Create clarity
  • Generate energy
  • Deliver success

About the company

GitHub is where people build software. More than 150 million people use GitHub to discover, fork, and contribute to over 420 million projects.

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