Senior Solutions Engineer
Role details
Job location
Tech stack
Job description
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Engage in pre-sales activities with large customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection.
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Develop and maintain external relationships within the customer organizations to support strategic alignment and solution adoption.
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Identify customer issues and collaborate with technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges.
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Analyze customer situations to advise on gaps that GitHub solutions can fill, contributing to strategic frameworks and roadmaps that address customer pain points.
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Assist in building and delivering content for marketing events, acting as a liaison to enhance customer engagement and showcase GitHub's value proposition.
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Develop expertise in GitHub Copilot, understanding its capabilities and articulating GitHub's approach to an AI-driven software development lifecycle.
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Develop expertise in GitHub Advanced Security, understanding its capabilities and articulating GitHub's approach to application security to customers, acting as a trusted advisor in security program development.
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Synthesize and communicate business and industry insights to identify growth opportunities and align product features with customer digital transformation initiatives.
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Design and develop innovative solutions that leverage GitHub's platform capabilities to address complex customer challenges, ensuring alignment with their strategic goals.
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Develop and maintain strong industry competitive insight in both development platforms as well as AI assisted software development.
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Collaborate with sales and account management teams and partners to develop strategic account plans that drive long-term customer success and growth.
Requirements
- 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
- OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Doctorate in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR equivalent experience.
- Ability to travel up to 40% throughout France and the wider EMEA region to meet with customers, with occasional travel beyond this (e.g. USA) for company events.
- Fluent in English, and Spanish OR French, * 10+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- 3+ years' experience in digital transformation using software modernization to drive customer business outcomes
- 3+ years' experience in business consulting, consultative selling, or customer-facing experience
- 5+ years' experience orchestrating technical, support, and/or partner teams
- Extensive experience in the software development industry, with a focus on digital transformation, DevSecOps, Information Secuirty and the ability to translate complex technical concepts into clear, actionable strategies for customers
- Experience in identifying and resolving blockers to solution implementation, with a focus on enhancing customer satisfaction and driving successful technology deployments
GitHub Leadership Principles:
GitHub values
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
Manager fundamentals
- Model
- Coach
- Care
Leadership principles
- Create clarity
- Generate energy
- Deliver success