Support Manager

We are seeking a skilled and values-driven Support Manager to lead and coach our teams in delivering outstanding, person-centred support in the Inverness, Highland area. You'll play a pivotal role in ensuring the people we support-who believe they can be leaders in society-live fulfilling lives with choice, independence, and control., As the Support Manager, you will be responsible for the overall leadership, management, and performance of several teams within a specific area.

• Lead Teams: Cultivate an inclusive and transparent culture, ensuring robust compliance with regulatory, contractual, and organizational standards.
• Drive Growth: Lead teams to support the professional growth and development of staff.
• Build Relationships: Establish trusted relationships with people supported, their friends and family, local authorities, central support teams, and healthcare professionals to drive positive outcomes.

We're looking for a candidate who is passionate about quality care and leadership:

• Qualification: Level 4 Health & Social Care qualification (or SCQF Level 9 in Scotland), or a willingness to work toward it.

Experience:

• Proven experience supporting people with learning disabilities.
• Experience leading teams and/or managing service delivery in a regulated care setting.
• Knowledge: Strong understanding of safeguarding, health and safety, and care regulations.
• Skills: Excellent communication, leadership, and decision-making abilities.
• Technology: Confidence in using digital systems (e.g., Excel, care planning software).
• Flexibility: Willingness to travel locally and work across multiple locations.

Desirable: Experience in coaching, mentoring, and managing change.

All posts are subject to PVG checks. This role is exempt from the Rehabilitation of Offenders Act 1974; you must declare all convictions or cautions, including those that would otherwise be spent.

This is a permanent, full-time role (39 hours per week).