IT Support Technician - Leading All-Girls School in Kensington

We're seeking a dedicated and enthusiastic IT Support Technician to join our team at a prestigious all-girls independent school in Kensington. This full-time position offers the exciting opportunity to play a vital role in maintaining a smooth-running and technologically advanced learning environment that empowers our students and staff.

About Our School:

We provide a nurturing and stimulating learning environment that embraces technology as a powerful tool for learning and innovation. We boast:

• A state-of-the-art IT infrastructure, including a robust network, a variety of devices (laptops, tablets, projectors), and user-friendly learning applications. (Optional: Briefly mention any specific achievements related to technology integration in education)
• A dedicated and experienced IT team committed to providing excellent technical support to students, faculty, and staff.
• A focus on promoting responsible digital citizenship and fostering a positive and productive learning environment., In this pivotal role, you will play a key part in ensuring our technology infrastructure operates seamlessly, supporting the needs of a vibrant learning community. Your responsibilities will include:
• Technical Troubleshooting:

• Diagnose and resolve a wide range of IT hardware and software issues faced by students, faculty, and staff.
• Provide timely and effective technical support through various channels (phone, email, in-person).
• Maintain a detailed record of IT issues and solutions for future reference.

• Maintaining Systems:

• Implement preventative maintenance procedures to ensure the smooth operation of the IT infrastructure.
• Install, configure, and update hardware and software as needed.
• Monitor system performance and troubleshoot any network or server issues.

• Supporting User Needs:

• Provide user training and support on various software applications and IT resources.
• Assist with classroom technology integration to enhance learning experiences.
• Promote responsible digital citizenship among students and staff.

We are seeking a qualified IT Support Technician with a minimum of [X] years' experience in a similar role, preferably within an educational setting. The ideal candidate will possess the following attributes:

• A strong understanding of computer hardware, software, and network troubleshooting principles.
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal skills, with the ability to explain complex technical issues in a clear and concise manner.
• A proactive and organized approach to work, with a strong focus on customer service.
• A commitment to staying up-to-date with the latest technological advancements in the education sector.

• The opportunity to join a prestigious all-girls independent school in Kensington and make a positive impact on a thriving learning community.
• A supportive and collaborative working environment that values professional development.
• Competitive salary and benefits package (mention if applicable).
• The chance to be part of a team dedicated to technology innovation and supporting a dynamic learning environment.