IT Technician - Thriving Southwark Secondary School

A high-achieving secondary school in Southwark seeks a skilled and motivated IT Technician to join its dynamic IT department. We offer a supportive and collaborative working environment, where you will play a key role in ensuring the smooth operation and ongoing development of our school's IT infrastructure., In this role, you will be responsible for a variety of technical tasks, including:

• Hardware and Software Support: Installation, configuration, and maintenance of a range of IT equipment, including computers, laptops, tablets, printers, and network devices. Troubleshooting and resolving technical issues faced by staff and students.
• Network Management: Maintaining the school's network infrastructure, ensuring its efficiency, security, and uptime. Implementing network security measures and monitoring network activity.
• User Support: Providing technical support to staff and students, responding to their queries and resolving IT-related problems. Maintaining user accounts and ensuring access to authorized applications and resources.
• Software Management: Installing, configuring, and maintaining a variety of educational software programs used within the school environment. Assisting staff with integrating technology effectively into their teaching practices.
• Maintaining IT Policies: Ensuring adherence to the school's IT policies and procedures. Promoting responsible and safe use of technology by staff and students.

• Qualified IT Technician with a minimum of [mention minimum experience, e.g., 2 years'] experience in a similar role.
• Strong understanding of hardware, software, and network technologies.
• Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues efficiently.
• Effective communication and interpersonal skills, with the ability to explain technical concepts in a clear and concise manner.
• A commitment to providing excellent customer service to staff and students.
• Ability to work independently and as part of a team.
• A proactive and reliable individual with a strong work ethic.

What We Offer:

• The opportunity to play a vital role in supporting a thriving educational environment.
• A supportive and collaborative working environment.
• A competitive salary and benefits package (mention if applicable).
• Opportunities for professional development.