Client Services Analyst

Deutsche Bank
Frankfurt am Main, Germany
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 36K

Job location

Tech stack

Data analysis
Data Visualization
Microsoft Office
Salesforce
Tableau
Alteryx

Job description

We are looking for an Analyst (NCT) for Sales Reporting for EU region who will be a part of the Global Sales Reporting team that supports the Institutional Client Group (ICG) and Corporate Banking (CB) sales business groups (over 1000 salespeople) covering global markets products. The established production team provides management reporting and analysis support to business management and sales desk heads, ensuring completeness and accuracy of the report population.

The Sales Reporting team is responsible for the production, control, and reporting "Revenue credit" (RC) data. RC's are awarded to the Deutsche Bank sales force for the distribution of global markets products as a measure of a salesperson, client and product value creation. RCs are used as a mechanism for allocating the costs associated with the sales function to the various trading businesses.

The role would require co-ordination, management, and communication with multiple stakeholders within the Operations team and within the region. Exposure to automation and visualization tools like Alteryx, Tableau is desirable but not essential., * Identify areas for improvement in the team's processes, and any issues with systems used by the Sales Reporting team and all Sales teams.

  • Generate sales revenue reports for debt and equity products.
  • Provide data analysis to help stakeholders identify areas of the business that can be improved on.
  • Investigation of gaps in revenues and identify technical issues with the trade sources.
  • Responsible in booking and amendment of sales revenues and client coverage rules.
  • Generate monthly management reports to stakeholders to provide analysis on volumes processed by Sales Reporting team

Requirements

  • Proficient in MS Office
  • Excellent analytical skills
  • Strong team player & interpersonal skills
  • Excellent communication skills
  • Proven problem-solving ability., Bachelor's degree in business, Finance, Accounting, Statistics

Benefits & conditions

  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

About the company

For over 150 years we have been there for our clients every step of the way. Our purpose: ‘Dedicated to our clients’ lasting success and financial security at home and abroad’ guides our vision and strategy, and is brought to life by our culture. With a global presence in about 60 countries, and a diverse workforce of more than 90,000 people, we know that each individual’s daily actions shape our culture. 

Deutsche Bank Technology in Berlin

DB Technology is a global team of tech specialists, spread across multiple trading hubs and tech centres. We have a strong focus on promoting technical excellence – our engineers work at the forefront of financial services innovation using cutting-edge technologies.

Our Berlin location is our most recent addition to our global network of tech centres and growing strongly. We are committed to building a diverse workforce and to creating excellent opportunities for talented engineers and technologists. Our tech teams and business units use agile ways of working to create #GlobalHausbank solutions from our home market.

Apply for this position