IT Service Desk Analyst / Engineer

Remote and field-based work \u2013 travel 40% of the time around the Birmingham, Solihull and Coventry area

Must have a full and clean UK driving licence

Want to join a fast-growing MSP with plenty of opportunities for progression and learning?

Have you got strong customer service skills with technical experience working on a service desk?

Be-IT are seeking an experienced, customer focused IT Service Desk Analyst / Engineer based in the Birmingham area.

You should have \u2013

• Experience managing 1st and 2nd line incidents, requests and problems remotely / in person.
• Excellent technical troubleshooting skills.
• You should have experience across multiple technologies such as Microsoft 365, SharePoint, OneDrive, Networking, mail filtering and Anti viruses.