Helpdesk Administrator

This is an opportunity to join 24hr Aquaflow Services. A growing company, leading in the drainage and plumbing maintenance sector, within London and the South East of England.

Working as part of team, your responsibilities will include:

Answering calls from engineers, clients and colleagues.

Allocating works to engineers in accordance with job requirements.

Loading jobs onto our operating system and client portals, keeping systems organised and up to date.

Updating clients on job progress and completion.

Reporting daily activity to Management.

Do you have experience in Administrative experience?, Do you have a GCSE?, Strong organisational skills

Computer literate - Email,Word, Excel - Essential

The ability to plan your own work, work on your own initiative and meet deadlines

The ability to manage pressure, conflicting demands and prioritise tasks and workload

Oral and written communication skills

A pleasant, confident telephone manner

Tact, discretion and respect for confidentiality

Teamwork, punctuality, reliability and honesty, * GCSE or equivalent (preferred), * Administrative: 2 years (required)

Full Time Position 08:30 - 17:30, Monday - Friday

Starting Salary of £28,000 salary, negotiable based on experience

Potential for overtime and bonuses.

20 day annual leave, plus bank holidays

Healthcare, critical illness and life cover insurance provided, on completion of 6 months' probation period.

Job Types: Full-time, Permanent

Pay: From £28,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• Life insurance
• On-site parking
• Private medical insurance