Junior Support Analyst

First-Line Support - Answering enquiries via phone and email, logging tickets, and providing basic troubleshooting.

• Hardware - Preparing and issuing equipment to new starters, arranging kit returns, and organising transport between offices.- IT Admin - Maintaining asset lists, purchasing hardware/software, and helping the department run smoothly.

• Documentation - Following procedures, keeping records accurate, and supporting users with clear guidance.

Do you have experience in Microsoft Office?, Are you passionate about technology and love helping people solve problems? Looking for your first break in IT? Join our buzzing IT department as a Junior Support Analyst and start building your tech career with hands-on experience, real responsibility, and a team that's ready to help you grow., Familiarity with Windows 11, Microsoft 365 & Teams

• Experience in customer service or first-line support

• A genuine interest in computers and technology

• Confidence using Microsoft Office (Word, Excel, Outlook, Teams)

• Curious - eager to troubleshoot and learn something new every day

• Team-focused - happy to pitch in and share knowledge