Senior Product Designer (Design System)

As a Senior Product Designer (Design System) in our digital customer experience team, you'll deliver high-quality designs, drive improvements to digital journeys, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy and portfolio design excellence across the UK & Ireland.

What you'll do:

• Deliver world-class, reusable components and design patterns across web and native platforms.
• Drive the user voice by embedding inclusive design and accessibility foundations into every pattern and component.
• Build accessible, reusable Figma components, collaborate with frontend teams to align design and build, and maintain tokens for spacing, colour, typography, and layout across designs.
• Work alongside engineers, product designers/content designers, and analysts to ensure consistency, performance, and clarity, and champion the adoption of the design system across the organisation.
• Contribute to metrics and reporting to demonstrate design system impact on customer and business outcomes.

• Strong experience designing and delivering large-scale digital products and design systems across responsive web and native.
• Advanced Figma skills including component libraries, token management, and interactive prototyping.
• Solid understanding of inclusive design and WCAG 2.2 standards.
• Experience using research methods and online platforms t o improve component and pattern usability.
• Proficient in data analytics tools such as Adobe Analytics to interpret behaviours and analyse performance
• Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments.

2. Process - Applying scalable UCD methods that drive measurable outcomes.
3. Position - Influencing strategy and embedding design across an organisation.
4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

The Rewards:

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you'll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Want to do the best work of your life? Make your mark at Europe's leading media and entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine., Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. * OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.