Digital Product Owner
Role details
Job location
Tech stack
Job description
The Digital Product Owner will be responsible for the delivery and Operational wellbeing of our new eCommerce capabilities for JCB Service and Salesforce capabilities for Sales and Marketing whilst also supporting our Marketing colleagues on a number of web/marketing initiatives. This is a critical role in the effective delivery of IT services at JCB. The Digital Product Owner is "on point" to engage with business teams units and is seen as the face of IT. You will work with the business stakeholders to define the multi year product roadmaps, translate requirements into the product backlog and prioritise new features. You will be work with the 3rd parties to ensure the quality of their deliverables and adherence to support SLA's and deliver to their Application Management Support contracts.
WHAT DOES THIS ROLE INVOLVE DAY TO DAY?
Management of 3rd Parties at a relationship level to ensure they deliver their contracted services and bring added value to JCB Develop and maintain strong working relationships with Service, Sales and Marketing as well as JCB IT Senior leadership team. For new projects capture business requirements, develop high level solutions and contribute to the development of business cases. Maintain clear priorities for delivery from IT Ensure initiatives are setup for success and aligned with the corporate strategy. You'll be up to speed with latest eCommerce, Marketplace and Payment platforms with experience of global delivery.
Requirements
Good communication skills