IT Infrastructure & Cloud Consultant

As an Infrastructure and Cloud Consultant, you will play a critical role in delivering robust Microsoft-based solutions that align with our established implementation frameworks. Leveraging your expertise in technologies such as Office 365, Windows Server and enterprise-grade security and networking infrastructure, you will guide clients through seamless adoption and integration of these platforms., · Solution Design and Delivery

o Lead the deployment of Microsoft infrastructure and cloud solutions in accordance with our technical baselines and best practices.

o Ensure all implementations are thoroughly documented and meet our rigorous quality standards.

· Client Engagement and Enablement

o Collaborate with clients to understand business requirements and tailor solutions to meet their operational goals.

o Provide training, support, and guidance to facilitate successful adoption and long-term value realization.

· Project Transition and Quality Assurance

o Oversee the handover of completed projects to our Service Delivery team, ensuring all quality assurance protocols are met.

o Conduct post-implementation reviews to validate outcomes and identify opportunities for improvement.

· Strategic Contribution

o Contribute to the evolution of our product portfolio and implementation methodologies by providing feedback and insights from field experience.

o Help refine solution offerings to ensure they remain aligned with emerging client needs and industry trends.

Main Tasks

· Deliver multiple project baselines (10-25 day durations) across varied environments (50-100 users, VPNs, multi-site).

· Collaborate with IT Project Managers to manage resources and track progress.

· Provide regular updates to customers and internal stakeholders.

· Push back on unachievable deliverables with clear, constructive feedback.

· Suggest innovative technical solutions to enhance account management.

· Create and maintain high-quality documentation.

· Communicate technical updates clearly to both technical and non-technical audiences.

· Engage with senior stakeholders, including C-suite, during project delivery and pre-sales.

· Guide baseline decisions and ensure alignment across the PS team.

· Drive internal efficiency and process improvements.

· Mentor junior team members and support onboarding initiatives.

· Maintain KPIs: Quality Score and Customer Feedback Score consistently above 90%.

Measurable Outcomes

· Projects delivered on time, within budget, and to client satisfaction.

· Comprehensive and clear project documentation.

· Continuous professional development through training and hands-on experience.

· Seamless implementation with high technical quality.

Do you have a valid Driving Licence license?, Do you have experience in Microsoft Windows Server?, · Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)

· CompTIA A+ and Network+

· Azure Administrator Associate (AZ-104) or SC-300

· Hornet VM & 365 Backup Training

· 4GON Ubiquiti Wireless Administrator

· WatchGuard Firewall Implementation Course

Experience & Skills

· 2+ years in IT consultancy or technical delivery roles, ideally in cloud or infrastructure.

· Proven track record of successful solution delivery.

· Strong project scoping, resource management, and communication skills.

· Commercial and business awareness.

Technical Expertise:

· Microsoft 365 & Server Solutions

· Virtualization & Cloud (Azure)

· Networking, Security & Compliance

· Backup & Disaster Recovery

· Wireless Network Configuration

· Technical Support & Troubleshooting

· Project Management & Documentation

So, on top of the normal benefits, we think some of the amazing reasons to join us are:

· 28 days of holiday, plus bank holidays = 36 days holiday total! - Prorated for part time employees.

· Option to sell back holiday*

· Salary Sacrifice Pension Scheme*

· A pro-active team of staff and this includes a Mid-Year and Year End Appreciation Party. We also have a number of themed office days including for Pancake day and also to support our chosen charities.

· A friendly inclusive environment across the whole office - we really are a great bunch!

· Enhanced Maternity Pay *

· Enhanced Paternity Pay *

· Enhanced Bereavement Leave, with our "Time to say goodbye leave"

· Free lunches

· Casual business dress code (with option to choose from our free workwear wardrobe selection)

· Christmas Thank You Bonus *

· Support and guidance from your very first day!

· Tailored Training Plans to support success in your role.

· Personal Development Plans to support career advancement.

· On-site parking

· Company Sick Pay *

· Wellness activities

· Salary Sacrifice Electric Car Scheme*

· Salary Sacrifice Bike to Work Scheme*

· Salary Sacrifice Child Care Vouchers

• Length of service / eligibility criteria

Salary of between £40,000 to £45,000 per annum (depending on experience).

Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most valuable asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience. Accredited to The Living Wage Foundation, we are a Real Living Wage Employer and this year we were awarded Best Companies "Outstanding" accreditation. However, we're not going to stop there and are focused on achieving 3 Star "World Class employer to work for" accreditation in the future. That's why it's a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive.