Forward Deployed Engineer

Taktile
23 days ago

Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Spanish, Portuguese
Experience level
Junior

Job location

Remote

Tech stack

Artificial Intelligence
Amazon Web Services (AWS)
Azure
Python
Machine Learning
Software Engineering
SQL Databases
Google Cloud Platform
Information Technology
REST

Job description

Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact., * Work on complex Taktile deployments in production. You own technical delivery from scoping to stable production.

  • Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and AI agents, or aligning with key customer stakeholders-all while ensuring an outstanding experience and rapid time to value for Taktile's customers.
  • Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap.
  • Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.

Requirements

Azure, Aws, * You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.

  • You have strong expertise in Python and SQL, along with a solid understanding of REST APIs.
  • You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
  • You are creative and proactive, always seeking new ways to deliver value and stand out with customers.
  • You are collaborative and work well with your peers in product teams, engineers and GTM team.
  • You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business.
  • You have excellent written and spoken English.

IDEAL QUALIFICATIONS (BUT NOT REQUIRED)

  • You have 1+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company (e.g. internships).
  • You have experience in building AI applications.
  • You have experience in applying and optimizing statistical and machine learning models to solve business problems.
  • You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
  • You are fluent in Spanish and/or Portuguese., If you're passionate about tech and AI, and have experience with Python, SQL, and REST APIs, you'll thrive here. This role is also open to fresh graduates.

About the company

Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in Berlin, London and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath

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