Forward Deployed Engineer
Role details
Job location
Tech stack
Job description
Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact., * Work on complex Taktile deployments in production. You own technical delivery from scoping to stable production.
- Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and AI agents, or aligning with key customer stakeholders-all while ensuring an outstanding experience and rapid time to value for Taktile's customers.
- Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap.
- Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.
Requirements
Azure, Aws, * You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
- You have strong expertise in Python and SQL, along with a solid understanding of REST APIs.
- You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
- You are creative and proactive, always seeking new ways to deliver value and stand out with customers.
- You are collaborative and work well with your peers in product teams, engineers and GTM team.
- You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business.
- You have excellent written and spoken English.
IDEAL QUALIFICATIONS (BUT NOT REQUIRED)
- You have 1+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company (e.g. internships).
- You have experience in building AI applications.
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
- You are fluent in Spanish and/or Portuguese., If you're passionate about tech and AI, and have experience with Python, SQL, and REST APIs, you'll thrive here. This role is also open to fresh graduates.