Technical Operations, Analyst

• Act as a liaison between technical and non-technical stakeholders, facilitating
• Communication and understanding of requirements.
• Provide technical support for our products, including troubleshooting issues, identifying root causes, and implementing solutions.
• Respond to stakeholder inquiries and resolve technical issues in a timely manner.
• Maintain document repository related to configurations, troubleshooting guides, process flows.
• Drive continuous improvement initiatives to streamline operational processes, enhance system performance.
• Build and maintain strong relationships with stakeholders.
• Collaborate with team members in a multi-office, multi-country environment.
• Deliver high efficiency, high availability, concurrent and fault tolerant software systems.
• Significantly contribute to development of Aladdin's global, multi-asset trading platform.
• Work with product management and business users to define the roadmap for the product.
• Design and develop innovative solutions to complex problems, identifying issues and roadblocks.
• Apply validated quality software engineering practices through all phases of development.
• Ensure resilience and stability through quality code reviews, unit, regression and user acceptance testing, dev ops and level two production support.
• Be a leader with vision and a partner in brainstorming solutions for team productivity, efficiency, guiding and motivating others.
• Drive a strong culture by bringing principles of inclusion and diversity to the team and setting the tone through specific recruiting, management actions and employee engagement.

Javascript, Typescript, Maven, Communication Skills, Design Patterns, Hibernate, Junit, Java, Python, Finance, Microservices, Spring, Computer Science, Angular, Core Java, * B.S. / M.S. degree in Computer Science, Engineering, or a related subject area

• 2+ years of experience

SKILLS AND EXPERIENCE:

• Experience as a Business Analyst or similar role in a technology-driven environment.
• Familiarity with software development lifecycle (SDLC) processes and methodologies.
• Experience with relational database and/or NoSQL Database (e.g., Apache Cassandra)
• Great analytical, problem-solving and communication skills
• A proven foundation in core Java and related technologies, with OO skills and design patterns
• Track record building high quality software with design-focused and test-driven approaches
• Good hands-on programming knowledge in Java, TypeScript, JavaScript, Microservices, Angular, python, golang
• Strong knowledge of Open-Source technology stack (Spring, Hibernate, Maven, JUnit, etc.).
• Some experience or a real interest in finance, investment processes, and/or an ability to translate business problems into technical solutions.