Head of Transformation and Delivery

• Lead the development and execution of Last Mile's business transformation strategy, ensuring alignment with strategic goals and operational priorities.
• Own and manage the enterprise change portfolio, including budget, programme governance, resource planning, risk management, and benefits realisation.
• Champion a structured change management methodology across the organisation, ensuring consistent practices and tools are used to support successful adoption.
• Collaborate with senior leaders to identify transformation opportunities, assess feasibility, and develop business cases for investment.
• Oversee the delivery of major change programmes, including digital transformation, process optimisation, and organisational redesign.
• Ensure effective stakeholder engagement and communication plans are in place to support change adoption and minimise resistance.
• Monitor and report on programme performance, risks, and outcomes to the Executive Team, Board and relevant governance committees.
• Embed a culture of continuous improvement and innovation, encouraging feedback, learning, and adaptation.
• Support the development of internal change capability through coaching, training, and knowledge sharing.
• Ensure compliance with regulatory and investor expectations in all transformation activities.

Transformation, Strategic Thinking, Digital Transformation, Prince2, Utilities, Performance Reporting, Value Creation, Business Transformation, Change Management, Communication Skills, Business Transformation Programmes, Ms Project, Power Bi, Infrastructure, Jira, * Proven experience in leading large-scale business transformation programmes preferably within infrastructure, utilities, or regulated sectors.

• Strong strategic thinking and ability to translate vision into actionable change plans.
• Excellent stakeholder management and communication skills, with experience engaging at Executive and Board levels.
• Deep understanding of change management methodologies.
• Strong analytical and problem-solving skills, with experience in benefits tracking and performance reporting.
• Commercial acumen and ability to align transformation with business performance and value creation.
• Experience in digital transformation and process improvement initiatives.
• Familiarity with project and portfolio management tools (e.g. MS Project, Power BI, Jira).
• Experience in regulated environments and understanding of governance frameworks., * Educated to degree level (or equivalent).
• Relevant qualification in change management, project management (e.g. MSP, PRINCE2), or business transformation. Have you got the drive to go to the Last Mile as a Head of Transformation and Delivery? Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received.

Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies UKPS (in South of England and Wales), Energetics (in Scotland, North Wales and the North of England) and our asset adoption business Last Mile Asset Management, we offer a 'one-stop shop' for new utility connections.