Associate Solutions Architect
Role details
Job location
Tech stack
Job description
The Solutions Architecture team provides the technical expertise that bridges customer needs with our platform's capabilities. From early sales conversations through onboarding and into live consultancy, the team ensures our customers can integrate and use hx Renew to its full potential.
As a Associate Solutions Architect, you'll be a trusted advisor to customers, combining technical depth with commercial awareness to build lasting partnerships. You'll learn the platform inside-out, understand its limits (and when they can be pushed), and showcase what's possible. Alongside client delivery, you'll also create reusable assets and resources that make the team more efficient and scalable., * Run discovery workshops with prospects and customers, mapping their needs to our integration and onboarding playbooks.
- Build trusted relationships with key stakeholders from underwriters to CTOs to enable smooth sales and onboarding.
- Support RFPs, RFIs, and due diligence processes, and create proofs-of-concept to demonstrate hx Renew's capabilities.
- Guide customers through onboarding, delivering integration plans and providing consultancy for complex challenges.
- Act as "Customer Zero," working with Product Engineering to test new features and feed back improvements.
- Develop and maintain reusable assets (integration libraries, playbooks, demos, and presentations) to scale our impact., * You prefer focusing only on technical delivery rather than building client relationships.
- You're uncomfortable moving between high-level architecture and low-level implementation.
- You prefer following detailed instructions instead of experimenting, iterating, and adapting quickly.
If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us.
Requirements
- Built a solid technical foundation whether, through work experience, personal projects, or education, with exposure to programming (ideally Python) or technical problem-solving.
- Gained familiarity with some core technical concepts, such as APIs, networking basics, databases, or authentication/authorisation.
- Communicated ideas clearly, whether that's presenting a project, writing documentation, or explaining something technical to a non-technical audience.
- Worked with others to solve problems, this could be on a project team, at university, or in a customer-facing environment.
- Shown curiosity and initiative: you enjoy figuring things out, asking "why?", and experimenting to find better ways of doing things.
- Developed a comfort with ambiguity and change, and you're motivated by the chance to grow quickly in a fast-moving environment.
Benefits & conditions
At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally.
Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make., * £5,000 training and conference budget for individual and group development.
- 25 days of holiday plus 8 bank holidays (33 days total).
- Company pension scheme via Penfold.
- Mental health support and therapy via Spectrum.life.
- Individual wellbeing allowance via Juno.
- Private healthcare insurance through AXA.
- Income protection and Life Insurance.
- Cycle to Work Scheme
Additional Perks
- Top-spec equipment (laptop, screens, adjustable desks, etc.).
- Regular remote and in-person hackathons, lunch and learns, socials, and game nights.
- Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry.
- Exceptional opportunities for personal development and growth as we build something remarkable together.