Level 2 Application Technical Support - SC Cleared

• Support of a range of critical applications running on a common platform.
• Monitoring of queues in incident management systems.
• Initial issue determination and some remediation actions.
• Contribution to the development and deployment of enhancements and patches.

• Logical thinking with methodical actions.
• Excellent written and verbal communication skills, proficiency with Microsoft Office applications (Word, Powerpoint, Excel, Teams, Sharepoint, OneDrive, experience of incident, problem and change processes and systems, experience of support of production IT services
• Remedy incident management system, Sharepoint on premises configuration and support (desirable)

• Contributory pension scheme
• Employee Assistance Program
• Medical and Dental cover
• 22 days holiday + bank holidays
• Maternity Pay/Shared Parental leave and paternity leave
• Sick pay

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.