2nd Line Support Engineer
2nd Line Support Engineersterling Bridge Limited
15 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
£ 37KJob location
Tech stack
Microsoft Windows
Microsoft Active Directory
Azure
Cloud Computing
Dynamic Host Configuration Protocol
DNS
Virtual Private Networks (VPN)
Windows Server
Virtualization Technology
Firewalls (Computer Science)
Microsoft InTune
Job description
In this role, you'll handle escalated support tickets, work closely with senior engineers on projects, and gain hands-on experience across Microsoft 365, Azure, virtualisation, and networking. Whether you're an experienced 2nd Line Engineer looking for a step into infrastructure - or an ambitious 1st Line Technician ready to level up - this is a genuine opportunity to grow fast in a business that rewards drive, curiosity, and excellence.
Requirements
- Experience supporting Windows Server, Microsoft 365 & Active Directory
- Knowledge of networking fundamentals - DNS, DHCP, VPNs, firewalls
- Exposure to Azure, Intune, and cloud technologies
- Strong troubleshooting and communication skills
- A proactive mindset with a genuine passion for technology
- Financial services or MSP experience is beneficial, not essential
