IT Asset Coordinator

In this role you will be to be central to implementing IT asset procedures within Cardiff Metropolitan University's ITSM/ITAM platform HaloITSM. Your work will ensure our IT asset records remain accurate throughout the whole Lifecyle. You will use contractual and asset inventory insights to help the University make informed decisions about IT assets and support cost effective IT operations. You will be joining at an exciting time for the digital services team, with new ways of working driving innovation.

Do you have experience in ServiceNow?, * HND or above in an IT related subject or professional certifications, with demonstrable experience.

• Strong understanding of ITIL concepts.
• Hands-on experience with HaloITSM or similar IT Service Management platforms.
• Familiarity with IT Asset Management and related tools (e.g. Autopilot, ServiceNow, Halo, Lansweeper, SCCM/Endpoint manager, Intune).
• Excellent organisational and analytical skills.
• Strong communication and stakeholder management capabilities.

• Annual leave of 25 days Annual leave of 25 days, rising to 30 days after 1 years' service, plus 12 bank holiday / concessionary days.
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies - take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible. Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant. All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage. The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.