Senior Infrastructure Engineer - Wintel (Server)

Are you a Senior Infrastructure Engineer with in-depth experience and knowledge of Windows server and VMware? Can you effectively support large scale IT services and be capable of taking ownership of complex incidents through to resolution with minimal guidance, whilst also acting as an escalation point for other, more junior engineers? If so, this role will provide the challenge you are looking for! Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday

• Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA roles: Driver and Vehicle Licensing Agency - Department for Transport Careers, Across our Information Technology Services (ITS) Directorate we design, develop, implement and support a multitude of services, managed both on and off premise, that reach every household in the UK and our infrastructure teams help deliver complex digital solutions to millions of users. As an Agency we operate both legacy applications on older systems, as well as utilising more modern technologies, but whilst we migrate onto those new technologies it is important that we maintain the stability and security of our existing systems. We're looking for a skilled and motivated Senior Infrastructure Engineer to join our dynamic team of infrastructure specialists. In this role, you'll be responsible for managing, supporting, designing and building some of the core infrastructure services that power both internal operations and public-facing services and play a key role in developing and maintaining robust infrastructure solutions. Your responsibilities will include, but aren't limited to:

• To support, maintain, administer and build Windows/VMware infrastructure to ensure services are integrated, delivered and operated as required

• To work with and support colleagues, taking ownership for complex infrastructure issues, engaging and co-ordinating across multiple infrastructure and application areas until resolution is achieved. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Wednesday 19/11/25 at 11.30am. Sign up here: https://www.ticketsource.co.uk/dvlaitsrecruitment/seo-senior-infrastructure-engineer-wintel-server/2025-11-17/12:00/t-njkemol, 1. You will already be an experienced, Senior Infrastructure specialist with comprehensive knowledge of Windows Server, along with relevant ancillary products, including clustering and you will also have an equal level of experience in supporting, maintaining, administering and building VMware ESXi infrastructure.

2. You will be proactive in maintaining and monitoring systems to ensure remedial steps are taken before issues arise but also comfortable and confident when reacting to issues if they do occur as well as being self-assured in acting as an escalation point for more junior engineers.
3. You should be adept in problem solving and be able to demonstrate a methodical and thorough approach to troubleshooting.
4. You will also possess excellent communication and team working skills, and be capable of acting as an escalation point for issues experienced between application and infrastructure teams, working in a collaborative manner to achieve resolution. Working for the DVLA Digital Team At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that'll wash across the nation. Here the work you're doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day. To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog. Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. During a standard working week you will be expected to work on a rota basis to ensure that the team can provide cover between 07:00-17:00 Monday to Friday (excluding public holidays). Additionally, there is currently an obligation for all DVLA staff to attend their primary workplace for a minimum of 60% of their contracted hours - the team attend site on Wednesday, Thursday and Friday each week to comply with this requirement and maximise collaborative opportunities. There is also an opportunity to be available on a rota basis to cover/undertake out of hours activities and provide on call cover to support delivery of the service (17:00 - 07:00 Monday to Friday, 24/7 on weekends and on public holidays) for which an extra allowance of up to £4,000 will be paid. If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Visa Sponsorship Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Security Check Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.

Behaviours We'll assess you against these behaviours during the selection process:

• Working Together

Technical skills We'll assess you against these technical skills during the selection process:

• Government Digital and Data Profession Capability Framework - Senior Infrastructure Engineer - IT Infrastructure (Practitioner)

• Government Digital and Data Profession Capability Framework -Senior Infrastructure Engineer - Technical Understanding (Practitioner)

• Government Digital and Data Profession Capability Framework - Senior Infrastructure Engineer - Troubleshooting and Problem Resolution (Practitioner)

• Government Digital and Data Profession Capability Framework - Senior Infrastructure Engineer - Ownership and Initiative (Working), Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation. The selection process for this role will be: Stage 1: Sift of CV and personal statement by Inspire People (our recruitment Partners) Stage 2: Sift of CV and personal statement by DVLA panel Stage 3: Interview You must be successful at each stage to progress to the next stage. Stage 1: Sift At sift, you will be assessed against the following Success Profile elements: Experience - you will be asked to provide a CV (unlimited wordcount) and personal statement (750-word count). Please provide evidence of your Experience of the following:

• Proven recent ability to deliver comprehensive support, maintenance, administration, and development of Windows Server infrastructure.

• Extensive recent experience in managing, maintaining, administering, and building VMware ESXi environments to the same high standard.

• Strong communication and teamwork skills, with the capability to act as an escalation point for complex issues between application and infrastructure teams, ensuring collaborative and effective resolution. Please note: the sift will be completed on a rolling basis whilst the campaign is still live, so you may receive your sift scores before the advert closing date. The sift will take place week commencing 01/12/25 Stage 2: Sift by DVLA panel If successful through sift by Inspire People, your CV and personal statement will then be sifted by a panel at DVLA. Stage 3: Interview At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours - Working Together

• Technical - Government Digital and Data Profession Capability Framework - Senior Infrastructure Engineer:

• IT Infrastructure (Practitioner)

• Technical Understanding (Practitioner)

• Troubleshooting and Problem Resolution (Practitioner)

• Ownership and Initiative (Working) The interviews will take place week commencing 08/12/25 Please note that the technical elements of the role will be assessed against Government Digital and Data Profession Capability Framework (Skills) which you will be able to access here. This interview will be conducted in person at DVLA Swansea , Longview Road, Morriston, Swansea, SA67JL Further details will be provided to you should you be selected for interview. You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window). Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change. Further information on the selection process Feedback on your application can only be provided if you attend an interview or assessment. We will also hold a 12 month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here. AI Tools and Platforms Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use - Artificial intelligence and recruitment , Civil Service Careers Feedback will only be provided if you attend an interview or assessment.

Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)

To be successful in this role you will need to have the following experience

Alongside your salary of £44,445, Driver and Vehicle Licensing Agency contributes £12,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions
• Best in class learning and development tailored to your role
• An environment with flexible working options where we encourage a great work-life balance
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
• Generous employer contribution of 28.9%, depending on chosen
• Flexible working options where we encourage a great work-life balance.
• Digital communities with clear career frameworks
• On-site gym plus personal training available (membership applies)
• On-site nursery, restaurants and coffee bar
• 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Free parking Find out more about the benefits of working at DfT and its agencies (opens in a new window).