IT Manager
Role details
Job location
Tech stack
Job description
The IT Manager will own all aspects of IT infrastructure, security, automation, and support-removing friction, driving productivity, and enabling a secure, efficient digital workplace., 1. Infrastructure & Operations
- Administer and maintain the organization's Google Workspace environment.
- Implement and manage software licensing solutions.
- Oversee device procurement, implement MDM, and optimize hardware lifecycle management.
- Security & Compliance
- Enforce best-in-class cybersecurity practices (SSO, MFA, IAM).
- Maintain compliance with GDPR, ISO 27001, and related standards.
- Conduct regular security audits and risk assessments.
- Automation & Efficiency
- Automate critical workflows (onboarding/offboarding, access management).
- Deploy and maintain an ITSM tool (e.g., Jira, Notion) to manage support requests.
- Drive cost efficiency across cloud and SaaS operations.
- Support & Service Management
- Deliver responsive IT support across global time zones.
- Track and improve IT performance metrics.
- Ensure a frictionless employee onboarding/offboarding experience.
- Software & Access Management
- Manage SSO integrations and maintain visibility over license usage.
- Conduct regular permission audits to minimize risk.
- Business Continuity
- Develop and maintain disaster recovery and backup strategies.
- Guarantee 24/7 continuity for business-critical systems.
- Vendor Management
- Oversee SaaS, cloud, and IT vendor relationships.
- Evaluate new technologies to align with company growth and budget goals.
What Success Looks Like
- A seamless IT experience for every employee-swift onboarding and offboarding.
- Zero compliance risk-complete control over access and system integrity.
- Optimized spend-clear ROI on every tool and device.
- Security-first culture-MFA, IAM, and SSO embedded throughout operations.
- Resilient systems-rapid recovery and continued service during incidents.
Requirements
- Good experience of IT management and systems administration experience in a remote-first SaaS or tech environment.
- Expert in Google Workspace administration and automation (APIs, scripts).
- Hands-on experience with MDM, IAM, and SSO tools.
- Strong knowledge of cybersecurity and compliance frameworks (GDPR, ISO 27001, SOC 2).
- Proven success automating IT workflows and implementing ITSM solutions.
- Skilled at vendor management, troubleshooting, and supporting distributed teams.
- Excellent communicator with strong stakeholder management abilities.
Benefits & conditions
- Must be available to start immediately
- Perm or contract
- £60k - £80k / Inside IR35 day rate
- Remote in UK
A rapidly growing, remote-first cybersecurity education platform is seeking an IT Manager to lead and scale its IT operations across a globally distributed team.
This strategic role is ideal for someone passionate about building secure, scalable systems that empower people to do their best work-wherever they are in the world.
Why Join
This is an opportunity to join a mission-driven, fully remote organization that helps millions of people learn cybersecurity skills through gamified, hands-on learning. The company operates at the intersection of technology, education, and security-where innovation directly impacts how the next generation of cyber professionals learn and grow.
You'll shape the IT foundation of a company that values autonomy, creativity, and a global-first mindset.
