Senior IT Infrastructure Support Engineer
Role details
Job location
Tech stack
Job description
Join a modern, cloud-first environment where you'll take ownership of core infrastructure across global platforms. If you're a senior-level Infrastructure Engineer who enjoys solving complex problems and driving improvements across on-prem, virtual, and cloud tech, this role offers real impact and technical variety., As a key member of the Infrastructure team, you'll deliver and support business-critical services across physical, virtual, and cloud environments. You'll act as a 3rd-line escalation point, lead on improvements, and help shape the evolution of a global IT estate.
You will:
- Provide expert 3rd-line support across servers, platforms, and networks
- Operate and maintain core infrastructure services (on-prem & cloud)
- Ensure the security, integrity, and availability of systems and data
- Work closely with suppliers and internal teams to deliver seamless operations
- Contribute to migrations, deployments, upgrades, and testing of new tech
- Take part in an on-call rota for escalations
Requirements
Do you have experience in WAN?, We're looking for someone with solid experience in enterprise-scale IT operations who's confident owning complex technical issues.
You should have:
- Strong experience with Microsoft 365 and Azure
- Hands-on knowledge of virtualisation (e.g., VMware) and Windows Server
- Good understanding of networking (LAN/WAN, VPNs, WiFi, load balancing)
- Scripting/automation experience (PowerShell, Terraform)
- Familiarity with security technologies (firewalls, Zero Trust)
- Knowledge of ITIL/IT Service Management
- Experience supporting platforms such as Exchange and SQL Server
If you're the type of engineer who likes solving difficult problems, improving processes, and working across a broad tech stack, you'll thrive here.
Benefits & conditions
Pulled from the full job description
- Flexitime
- Employee stock purchase plan
- Free fitness classes
- Company pension
- Private medical insurance
- Cycle to work scheme
- Work from home, You'll be part of a collaborative team working with modern tooling, cloud platforms, and continual investment in technology. Alongside a salary of £60,000-£70,000, you'll benefit from:
- Private medical insurance
- Company pension
- Employee stock purchase plan
- Health & wellbeing programme
- Free fitness classes & on-site gym
- Cycle to work scheme
- Hybrid working
Job Types: Full-time, Permanent
Pay: £55,000.00-£72,000.00 per year
Benefits:
- Company pension
- Flexitime
- Work from home