Network and Telecommunications Administrator

We are looking for a Senior Network and Telecommunications Administrator to strengthen Banco Finantia's Systems & Telecommunications Department:

• Network Management

• Administer and maintain LAN, WAN, and Wi-Fi networks, ensuring high availability, security, and performance;
• Continuously monitor network infrastructure, proactively detect connectivity issues, and act promptly to resolve them;
• Analyze logs and metrics to prevent failures.

• Voice and Telecommunications Systems Administration

• Manage VoIP solutions and call recording systems;
• Create, configure, and maintain telephone extensions and user profiles;
• Ensure Quality of Service (QoS) for voice and video.

• Equipment Management and Support

• Administer inventory and lifecycle of devices (phones, smartphones, tablets, and hotspots);
• Configure mobile applications and provide technical support, ensuring equipment repairs when necessary.

• Planning and Continuous Improvement

• Assess new technologies and propose improvements to optimize infrastructure;
• Participate in network architecture reviews;
• Document topologies and procedures;
• Develop capacity and network expansion plans;
• Collaborate with vendors and carriers to ensure quality and service levels.

• Bachelor's degree in Computer Engineering, Telecommunications, Networking, or related field;
• Minimum of 3 years' experience in network and telecommunications administration;
• Proven expertise in network and telecommunications management;
• Strong knowledge of TCP/IP, VLAN, VPN, STP, and QoS;
• Cisco CCNA certification (preferred);
• Experience with Cisco equipment and monitoring tools;
• Proficiency in VoIP systems and call recording solutions;
• Strong problem-solving skills and ability to work under pressure;
• Fluency in English (spoken and written);
• Knowledge of Spanish (preferred);
• Team-oriented mindset;
• Strong organizational and planning skills;
• Analytical thinking and critical judgment.