Systems Controller

• Managing the configuration and setup of the Manhattan warehouse management system and Metapack to ensure smooth warehouse operations
• Reviewing and actioning change requests in line with agreed authorisation processes
• Identifying opportunities to improve the use of Manhattan, Metapack, and related data to boost efficiency and streamline processes
• Maintaining accurate configuration records, including process documentation and warehouse floor plans
• Auditing system compliance across processes, access, and user behaviour
• Creating and sharing training materials and best practice guidance for Manhattan and Metapack users across ICT and Group teams
• Working with the Head of Supply Chain and wider team to deliver the WMS improvement roadmap and support related projects and testing

• Has experience with Warehouse Management Systems, ideally Manhattan and Metapack
• Understands warehouse, systems, and inventory operations
• Can develop, test, and implement process or system improvements
• Thinks critically and confidently challenges existing ways of working
• Is skilled in Microsoft Office, with strong analytical and data abilities
• Communicates clearly and builds strong relationships with stakeholders
• Is organised, adaptable, and works well as part of a team
• Learns quickly and brings a proactive, solutions-focused mindset

Joining our team means more than just getting paid a salary, it's about being part of a workplace that values you, your growth and your wellbeing.

You'll enjoy:

• Starting salary of £35,000 with a yearly bonus of up to £1,500
• Hybrid working options to support your work-life balance
• 33 days holiday allowing you to recharge and explore the outdoors
• Staff discounts of 40-60% across our full range of outdoor brands
• Savings on everyday essentials including groceries, travel, fitness, and entertainment through our perks hub, We provide a Total Reward Package that aims to motivate colleagues. From competitive salaries to generous discounts on our products, wellbeing support to external discount schemes, and of course, ensuring we say thank you at the right time.

At Cotswold Outdoor Group, the outdoors isn't just where we work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Systems Controller to join us on that journey. This role is about more than just day-to-day responsibilities, it's about shaping how we inspire our customers, support our stores, and grow our community of adventurers. We're currently based in Kemble but will be moving to central Swindon in Spring 2026 - just a short walk from the train station and the new bus boulevard. It's an exciting next step in our adventure, and a chance for you to be part of it from the very start. About Us We believe life's better when it's lived outdoors. From hiking and wild swimming to simply stepping away from the screen, nature helps us feel alive. At our head office, every role helps make those adventures possible. Whether it's shaping our systems, supporting our teams or driving key initiatives, you'll play a vital part in helping people get outside and explore more. We're part of the Cotswold Outdoor Group, including Runners Need and Snow + Rock, offering trusted brands, expert advice, and a commitment to protecting the planet. Whether it's your first step or your next move, you'll find opportunities to learn, grow, and be part of something bigger., At Cotswold Outdoor, Runners Need and Snow + Rock, we share one passion - helping people make the most of the outdoors. Together, as the Cotswold Outdoor Group, we're dedicated to delivering exceptional service, offering the best products from world-leading brands, and inspiring a love for adventure that treads lightly on the planet. It's people who make the difference We're incredibly proud of our talented, knowledgeable, and friendly team. In an industry as competitive as ours, success comes from working together with shared values and a shared vision. Our future is shaped by our passion for the outdoors and by inspiring that same passion in every customer we meet.