Infrastructure Support Engineer -SaaS/SQL - Birmingham
Role details
Job location
Tech stack
Job description
Provide support across desktop environments, Windows systems, databases, and hosted applications.
Diagnose and optimise SQL performance issues
Deliver high-quality professional services, including data migrations, system installations, and transfers.
Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms.
Future Responsibilities
Own Azure environments and DevOps practices
Act as primary point of contact for infrastructure & DevOps
Requirements
Essential
Windows Desktop and Server administration (setup, maintenance, troubleshooting)
MSSQL tuning and troubleshooting
SaaS platform or migration experience.
Proven experience in 2nd line or infrastructure support dealing with complex client problems
Interest in DevOps practices, automation and CI/CD pipelines
Desirable
Azure Cloud services
Hands-on experience setting up or configuring tools that help manage IT or customer support
Benefits & conditions
Hybrid working - This role will be mostly onsite working with the option to work from home 1-2 days per week.
Salary : £40,000 - £48,000 per annum, Salary : £40,000 - £48,000 per annum
Interested!?! Please send your up to date CV to Daisy Freeth & Emma Siwicki at Crimson for immediate review
