Datacenter Operations Specialist

Operations & Infrastructure Management

• Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM)

• Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units)

• Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency

• Manage and optimise space and power to maximise opportunities for growth and operational efficiency

• Plan and deliver site infrastructure projects on time, within scope, and on budget, * Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development

Compliance & Safety

• Ensure adherence to and exceed Health & Safety standards in all operations

• Maintain compliance with health & safety, security procedures, and compliance accreditations

• Ensure understanding of UK regulatory requirements, particularly health and safety legislation

• Maintain a safe working environment and drive continuous safety improvements

Budget & Cost Management

• Recommend and control site budgets, ensuring expenditure aligns with agreed objectives and delivers best value

• Manage budgets, cost controls, and resource planning effectively

• Drive operational efficiency initiatives that reduce costs while maintaining service quality

Risk Management & Incident Response

• Maintain an up-to-date Risk Register and oversee all site inspections

• Act as senior incident lead during critical events, coordinating teams and ensuring timely resolution

• Lead root cause analysis within broader operational contexts and ensure corrective actions are implemented

• Ensure compliance with company procedures and mitigate potential issues

Vendor & Stakeholder Management

• Oversee subcontractor management and ensure vendors consistently deliver to agreed KPIs and SLAs

• Build strong supplier relationships and drive continuous improvement initiatives

• Ensure service excellence, and maintain high client satisfaction

• Partner closely with senior stakeholders on site capacity planning and infrastructure strategy

• Advanced electrical or mechanical qualification (Bachelor's degree or higher in relevant engineering discipline) or equivalent practical/industry experience

• Data centre operations experience

• Professional certifications in facilities management or engineering disciplines

Leadership & Team Development

• Lead, inspire, and develop teams of experienced technical professionals

• Act as a role model, driving service excellence, training, and development for all team members

• Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges, Technical Expertise

• Comprehensive expertise in mission-critical infrastructure systems

• Knowledge of electrical and mechanical systems in data centre environments

• Previous experience in mission-critical environments such as data centres, hospitals, power plants, telecommunications, or military facilities

• Advanced education in technology or engineering, or equivalent practical experience

Leadership Experience

• Proven leadership experience in developing high-performing technical teams

• Track record of raising performance standards and delivering operational excellence

• Experience leading multi-disciplinary teams in complex, high-availability environments

• Typically 5+ years of relevant experience or equivalent progressive leadership roles

Core Skills

• Strong interpersonal skills for effective client relationship management

• Excellent written and verbal communication abilities with strong numerical literacy

• Ability to thrive both independently and collaboratively while managing multiple priorities

• Proactive, flexible approach with natural initiative and commitment to operational excellence