ICT Technician

We have a fantastic new job opportunity for an ICT Technician supporting the delivery of a high-quality ICT service that enables excellent outcomes for students.

As an ICT Technician you will maintain and develop ICT systems, networks and software across multiple sites, ensuring a reliable, secure and efficient ICT environment.

The ICT Technician will also provide second-line support, troubleshoot technical issues, complete upgrades, contribute to ICT projects and promote best practice across the organisation., Your duties as the ICT Technician include:

• Providing Technical Support: Deliver first and second line IT support to staff and students

• Maintaining ICT Infrastructure: Manage, maintain and support core systems and hardware

• Supporting Network Services: Assist with Active Directory, Group Policy and network configurations

• Implementing Improvements: Recommend and carry out upgrades, patches and reconfigurations

• Ensuring Safety and Security: Maintain high standards of ICT security, filtering and monitoring

• Supporting Teaching and Learning: Provide in-class ICT support and prepare ICT resources

• Contributing to Projects: Support and manage assigned ICT development projects

• Developing Procedures: Create and maintain ICT processes, documentation and training materials

• Promoting Best Practice: Work professionally and in line with organisational values and safeguarding policies

• Strong Technical Knowledge: Experience with Microsoft Windows, Active Directory and cloud-based services

• Excellent Communication Skills: Able to communicate clearly with a wide range of users

• Problem Solving Ability: Strong troubleshooting, analysis and organisational skills

• Confident ICT User: Experience supporting hardware, software and network infrastructure

• Collaborative Approach: Able to work independently and as part of a wider team

• Professional Standards: Able to maintain confidentiality and follow safeguarding procedures

DESIRABLE

• Knowledge of Educational ICT: Understanding of SIMS, SharePoint or virtual learning environments

• Infrastructure Skills: Knowledge of backup systems, virtualisation, firewalls and web filtering

• Project Experience: Ability to support ICT improvement and development projects

• Additional Technical Skills: Familiarity with mobile device management and deployment tools

• Competitive rates of pay
• Professional development opportunities
• Career pathways across the organisation
• Teacher / Local Authority Pension Scheme
• Online retail discount
• Employee Assistance Programme
• Family Friendly policies
• Flexible Working Arrangements

The successful candidate will be subject to an enhanced DBS check and Social Media check, Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Coventry, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.