IT Administrator

We are seeking a proactive and organised IT Administrator to support a charity dedicated to building strong systems of support for children and young people. The role involves providing day-to-day IT assistance, maintaining systems, and ensuring smooth technical operations. Potential for ongoing short-term work., * Providing day-to-day technical support for hardware, software, and network issues

• Monitoring system performance and assisting with updates, patches, and backups
• Maintaining IT asset inventory and ensuring proper documentation
• Supporting the setup of new users, devices, and workstations
• Escalating complex issues to senior IT staff when required
• Ensuring adherence to IT policies, security practices, and data protection guidelines

Do you have experience in Windows?, * Minimum 12 months of administrative experience in an office or operational environment

• Minimum 6 months of hands-on IT support experience (hardware, software, user support)
• Basic understanding of networks, operating systems (Windows), and common business applications
• Familiarity with ticketing and helpdesk systems is an advantage