Systems Specialist

An exciting opportunity for a Systems Specialist in the Biomarker and Bioanalytical Platforms (BBP) group at Stevenage. We are looking for you to directly contribute to our ambitions to shorten drug development timelines and deliver medicines to patients with speed and quality.

As a Systems Specialist, you will be focused on supporting the computer systems and software that enables our bioanalytical labs to function and deliver high quality data for our clinical trials. This lab-facing role provides the opportunity to use your technical skills in combination with a collaborative mindset to work with scientists to positively impact their analytical workflows and deliver high-fidelity technical capabilities.

Please note that due to the nature of this role, a regular on-site presence will be required with some travel to other sites required., * Perform as an IT System Administrator with responsibility for the management, maintenance, and security of BBP computer systems supporting flow cytometry, proteomics, imaging and pathology applications. Experience with administration of the following software is desirable: Dotmatics OMIQ, Cytolytics, Indica Labs Halo, Prima, Cytek SpectroFlo, DNANexus, Dragen, etc.

• Oversee computing environment that supports BBP applications including cost management, virtual and on-premises machines and application server/database deployment. Management of high performance cloud-based computing infrastructure supporting data analytics and artificial intelligence.
• System maintenance and troubleshooting; Install, configure, and upgrade hardware and software including patch management and system updates
• Incident response and problem resolution; Respond promptly to service issues and requests from lab scientists; Diagnose and resolve problems quickly, coordinating with internal and external technical support as needed.
• Security and access control; Implement and maintain security protocols, including operational technology. Management of user accounts and permissions to safeguard sensitive data
• Ensure compliance with organizational policies and industry standards, preferably in a GxP environment.
• Support network and facilities infrastructure upgrades (network switch upgrades, Operational Technology, Firewall upgrades) etc.
• Manage integrations and connectivity of lab equipment to other GSK systems/environments such as LIMS, ELN, data shares.
• Stay informed on current and new applications through engaging external experts and vendors as well as collaborating with internal groups to deliver on GSK tech enabled goals, including implementation of AI to support process improvements and data delivery
• Present on site to support lab scientists at Stevenage 5 days a week

• BSc in Computer Science, Engineering Biotechnology or related discipline.
• Significant and varied experience working in IT in the pharmaceutical or biotechnology environment.
• Robust experience as an IT Systems Administrator with experience in maintaining and troubleshooting technical issues, possessing expert knowledge in the field.
• Prior experience in programming
• Demonstrable and varied experience in supporting lab-facing instrumentation and associated systems to deliver data
• Highly motivated and efficient team player with a proactive attitude, excellent organizational skills, and a demonstrated ability to interact effectively within a multidisciplinary team.

Preferred Qualifications & Skills:

Please note the following skills are not necessary, just preferred, if you do not have them, please still apply:

• Advanced knowledge of computer system requirements and software validation to deliver successful outcomes in a regulated environment.
• Hands-on experience of software upgrades in GxP environment (managing change control, onboarding new software in regulated instruments)
• Understanding of the lab environment, GxP and/or computer system validation
• Experience with automation systems (e.g. Agilent Bravo, Echo liquid handler, Hamilton Star)
• Knowledge of SQL
• Experience and understanding of use and deployment of AI tools e.g. improve processes, expedite manual tasks etc.

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are., Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov