IT Network Technician

We are seeking a passionate and skilled IT and Network Technician to work within our busy support team. The role will support the functions and development of the College's computer systems, maintaining the highest possible standards in technical support for digital services. Provide an open, listening and responsive service to all users of these services.

The successful candidate will:-

As an IT & Network Technician, your fundamental responsibility is to provide comprehensive IT support to both staff and students, ensuring that all support requests received via the helpdesk are addressed promptly and efficiently. This enables the smooth functioning of teaching and learning activities, allowing users to focus on their core tasks without disruption.

You will monitor and respond to service desk tickets within the published service level agreements. Ensure that critical systems in the college are monitored and maintained, according to college policies. Demonstrate meticulous attention to detail, analytical skills, problem solving and flexibility to cope with interruptions and changing priorities.

Knowledge of supporting & maintaining the following is essential:

• Windows 10/11 desktop support
• Windows Server support
• Office 365 / Microsoft Office suite support
• Microsoft Teams support
• Azure Active Directory
• Basic networking & troubleshooting

We offer a forward-thinking, welcoming college with supportive management and a modern environment. Benefits include a strong programme of staff development and membership of the Local Government Pension Scheme. We are lucky to work with great students who are here to learn and 98% of staff said they would recommend the College as a good place to work in the Summer 2025 Staff Pulse Survey. We are committed to equality, diversity and inclusion and we welcome applications from a diverse range of applicants. We would love our staff ethnicity and cultural profile to closely match the student population we serve.

Do you have experience in Windows?

An opportunity has arisen to work at an Ofsted Outstanding sixth form college. Wyke Sixth Form College is recognised for its educational excellence, placed in the top 5% for progress at A level and ranked the second highest provider of students to Oxbridge in the Yorkshire and Humber region. The college's reputation attracts students from across Kingston-upon-Hull, East Riding of Yorkshire and North Lincolnshire. Wyke has grown significantly over the last decade, accommodating over 2500 exclusively level three students on a modern £30M university-style campus. At Wyke, we put the student first and all decisions centre around staff working together to meet their best interests. 98% of our current teachers and support staff recommend working here. Come and join the amazing learning culture that creates "The Wyke Experience".