Technical Support Officer

As a Technical Support Officer, you'd be joining a supportive team that will value you and help you to develop your skills and knowledge of working within a busy Property services environment., In the role of Technical Support Officer, here are some examples of what you'll be doing to make an impact:

• Support in the coordination of the successful compliance, assurance, and data management of our Council's property portfolio.

• Provide support to the Finance Officer including logging and processing invoices, tracking income and expenditure, inputting data into financial systems, running and analysing reports, monitor budgets, income and expenditure.

• Assist and maintain various databases and systems for monitoring information

• Provide technical and data support related to the effective management of property data

• Analyse and interpret data, producing reports/drawings as requested

• Collate and analyse data on KPIs

• Contribute towards the effective management of projects, providing technical support and data management assistance to Project Managers and other staff

• Assist the Project Officer in ensuring projects follow the corporate project management methodology and that necessary project documentation is present

• Raise servicing orders and schedules for schools and corporate buildings on the Property Asset Management database and issue to contractors, ensuring statutory requirements are met.

• Support the Data Manager in carrying out audits of the Property Asset Management database.

• Deal competently with internal and external enquiries and provide advice and assistance appropriate to the nature of the request.

• Maintain and update an effective SharePoint filing system.

• Assist and participate in the development and implementation of improved processes or procedures to help improve the outputs and efficiencies of the Property and Consultancy Service, As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check. All employees will normally be appointed to the minimum of the grade for the job. Please note that Derby City Council are unable to offer visa sponsorship for this role. All applicants must have the Right to Work in the UK. Before you complete your application, please read our guidance on filling in your application form. Remember to align your personal statement to the essential criteria in the Person Specification. Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority. Equality, Diversity & Inclusion We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Do you have experience in Time management?, If you've got exceptional people skills, enjoy working collaboratively in a face-paced environment, and have the desire to develop, this opportunity may be the perfect next step in your career., To be successful in this role, you'll ideally have... Experience of financial tasks and analysis'

• Experience of data analysis

• Ability to use initiative and to have a pro-active approach

• Strong interpersonal and communication skills

• Great organisational skills with good attention to detail

• Good level of IT usage (such as Microsoft 365)

• Excellent time management skills, being able to prioritise and meet multiple deadlines.

• High degree of professionalism, inclusivity, and confidentiality.

What We Offer You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you'll also receive:

• Flexible work/life balance scheme

• Hybrid working

• Modern office environment

• Continued professional development opportunities & career conversations

• 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays

• Local Government Pension Scheme

• Team Derby Rewards - retail and leisure discounts

• Tusker Car Benefit Scheme

• Cycle2Work Scheme & free cycle training

• Employee Assistance Programmes & Support

• Access to a Wellbeing timetable

• Access to our Equality Employee Networks - LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network

• Support for colleagues who are carers

Here at Derby City Council, we're dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it's like to work for us.