Implementation Consultant

Complyadvantage
Charing Cross, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, French
Experience level
Intermediate

Job location

Charing Cross, United Kingdom

Tech stack

Software as a Service
Information Systems
Software Design Documents
Issue Tracking Systems
REST

Job description

As an Implementation Consultant, you will

  • Understand the client's technical landscape, working with them to define a solution approach and integration plan that fits with its intended operating model
  • Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline
  • Develop comprehensive project plans that merge customer requirements with company goals and coordinate with the Customer Success Managers during all project phases, from initial kickoff through implementation
  • Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
  • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Create internal design configuration documentation
  • Create implementation plan collateral and design document templates
  • Proactively identify project roadblocks and manage subsequent issue tracking / resolution
  • Anticipate details of future projects by communicating directly with the Customer Success Managers and staying informed of relevant trends and industry news
  • Work with Product Management to feedback on issues with current products and provide input around new products
  • Write technical requirements and business specifications for client implementations

Requirements

  • Bachelor's degree or a combination of education and experience in engineering, information systems, or sciences
  • 2-4 years SaaS or customer facing experience
  • Be a native French speaker
  • Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
  • Attention to detail, plus analytical and problem-solving capabilities
  • Experience with dealing with client IT teams as well as systems integrations
  • Passionate self-starter that is self-directed and able to execute independently
  • Technical understanding of Rest API services and implementation
  • Experience with AML and Client Onboarding solutions is a big plus but not required.

About the company

Our mission is to empower every business to eliminate financial crime. By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world's most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers' Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at .

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