IT Infrastructure Engineer

You'll be a point of escalation for both internal and external users for infrastructure support issues, including the Microsoft Operating systems and underlying hardware technologies. Working closely with external vendors and own all planning phases to ensure a smooth onboarding of newly procured hardware is achieved.

o Experience with Server Architecture and hardware installations o Experience with Windows Server, Network protocols such as TCP/IP, Backup Technologies o Experience with Out of Band systems, Network Infrastructure, Virtualisation, VLANs, VPN and Wireless. o Detailed Windows operating system exposure along with common Microsoft products such as Exchange, SQL Server. o Deployment tool experience such as WSUS, SCCM, 3rd Party Patch management tools o Performance monitoring tools using WMI, SNMP, API integrations.

Nice to Haves

In addition, it would be nice to have one or more of the following abilities and be open to learning new technologies, such as:

o Linux Operating system experience o Understanding of Government Security Classifications o Working knowledge of the Jira Service Management ITSM tool

o Salary £35,000 - £45,000 DOE o 25 days annual leave (inclusive of up to 3 days December shut-down) o Buy or sell up to 5 days' annual leave o Two pension schemes to choose from o Private Medical & Dental Insurance + discounts for additional family members o Life Assurance scheme up to 4 x salary o Multiple Save schemes o Electric/Hybrid Car leasing scheme o Cycle to work scheme o Retail discounts o Continuous Professional development support o Annual Wellness Allowance

Our Digital Services Group (DSG) is a diverse business unit that provides a full spectrum of digital capabilities and is responsible for satisfying the technological requirements of the most secure settings. They have a favourable influence on national security initiatives for the United Kingdom and its strategic partners throughout the world.

Reporting to our IT Team Lead, you will have the opportunity to demonstrate your abilities and expertise to work alongside our small team of IT network and infrastructure engineers in supporting both internal and external projects.

Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our people are important to us, and we take pride in our wellbeing programmes and policies that support individuals including, mental health first aiders and readily available support through our extensive employee assistance programme., We're MASS, an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. We're experts in defence and other sectors that need our experience and knowledge to protect confidential data. At MASS, we work together to put customer needs first, in small teams where we give you the freedom to take ownership. It means you make an impact from the start, with our management always available to offer support. We want people to fulfil their ambitions, whether that's through further study, technical training or exploring other business areas. Our benefits are competitive, but it's the family atmosphere that makes us a great place to be, celebrating successes together and getting to know each other through socials and events. We promote wellbeing and balance, with flexibility where possible and we work hard to widen access to STEM careers through our apprenticeships and initiatives, always encouraging diverse perspectives across the company. Life at MASS is challenging, exciting, inspiring and rewarding. Our people are curious, problem-solvers, great at what they do, and love their work. If that's you, come and join us.