IT Support Technician

This is a fantastic chance to step into a role where what you do genuinely makes a difference to people's day. As an IT Support Technician, you'll be the first-person clients turn to when something stops working - and the one who gets them moving again with confidence and clarity.

What's in it for you

Join a small, welcoming team where you'll be supported as you learn and develop Build hands-on experience across a wide mix of technologies Gain exposure to wider industry networks and events Real opportunities to grow your career as your skills expand What you'll be getting stuck into as an IT Support Technician

Logging incoming technical queries and resolving them efficiently Handling device setup, including laptop builds and configurations Assisting colleagues on larger project work when required Troubleshooting connectivity, hardware and software issues Keeping clear records to ensure smooth follow-up and resolution What you'll bring to the table as an IT Support Technician

Previous experience in a first-line or technical support environment Confidence communicating with users by phone and in-person A proactive, problem-solving mindset focused on positive outcomes A full UK driving licence (or plans to obtain one soon) This is a full-time, office-based role (Uckfield) with the potential for occasional home working. They are open to offering slightly reduced hours if required - for example to fit around child-care responsibilities.