Personal Assistant / Data coordinator

• Hold an understanding of the manager/managers strategic objectives and priorities in order to support the delivery of these.
• Analyse facts or situations and decide upon the most appropriate route of action, using own judgement to resolve difficult situations.
• Screen phone calls / emails correspondence addressed to the manager/managers and using judgement to establish the validity and priority of the contact, take action where appropriate, and flag to the manager/managers those that require urgent attention.
• Manage the diary of the manager/managers, making decisions regarding the appropriateness and priority of appointment requests and using independent judgement.
• Flexible working to cover sickness and annual leave.
• Ability to undertake tasks independently/manage own workload with support from team and CYPMH East management.
• Ordering through procurement including Purchase Orders, office supplies and stationery.
• Ensure data is provided in an efficient manner and presented meaningfully.
• Play a key role in the support of the Service's electronic patient record system. This will require attending team meetings and capturing and resolving issues regarding system use at an individual, team and service level.
• Ensure that e-rostering for staff is accurate and up to date in anticipation of monthly sign off by CYPMH East managers
• Recording of staff sickness for local records and sickness management
• Developed a detailed understanding of the IAPTUS system and run reports as needed., Please note that further communication from LSCFT will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCFT to contact them. Please ensure that you read the person specification as your application will be measured against this document. If you use AI to assist with your application, you must declare this. Undeclared use may result in withdrawal. Please ensure your application reflects your own skills and experiences. While AI tools can assist, they may produce generic or inaccurate content. We encourage you to provide personal examples that demonstrate how you meet the essential criteria. For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s).

The role of the CYPMH East PA who has responsibility for data reports in CYPMH East will be to provide clerical and administrative support to the team within Children and Young People`s Mental Health Service (CYPMH East). This role is for a highly organised, professional and committed PA who holds full responsibility to provide a comprehensive, confidential and high quality secretarial and administrative service to ensure the efficient and effective organisation of the CYPMH East management team. The PA must be able to act as an effective 'gatekeeper' and must therefore have excellent negotiation, diplomacy and interpersonal skills. The post holder will have knowledge of all the relevant administrative and secretarial procedures applicable to this role as well as the ability to deal with non-routine activities that arise. The role will involve contact on a daily basis with a wide range of people - both internal and external to the organisation and therefore requires a confident approach. The post holder will need to be a team player and a 'completer-finisher', with very strong communication skills and an eye for detail. The post holder will require competency in general admin, keyboard skills, good communication and an ability to work well within a team. An ability to understand the need for and to maintain confidentiality is essential.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services. LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve. As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including: + Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care. + Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support. + Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management. The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children's nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services. For more information visit our website via Lancashire & South Cumbria NHS FT.