ICT Senior Analyst (Applications)

Ready for a New Challenge? Join Us in Driving Digital Transformation!

New Forest District Council is embarking on an ambitious Digital Transformation journey to support our Future New Forest strategy. Our goal? To reshape how we serve our community-enhancing customer experience, safeguarding our finances, and embedding sustainability at the heart of everything we do.

We're looking for a passionate and skilled ICT Senior Analyst to join our Applications Development team. If you're excited by the idea of using technology to make a real difference, this could be the perfect role for you.

What You'll Be Doing

As an ICT Senior Analyst, you'll play a key role in delivering smarter, more efficient services by:

Leading the support, development, and enhancement of key council applications. Providing expert technical advice and guidance across the organisation. Supporting digital transformation projects that improve customer experience and reduce manual processes. Collaborating with ICT teams to proactively improve systems and respond to technical issues. Designing and implementing secure, high-performing IT solutions. Troubleshooting complex 2nd and 3rd line support issues. Working closely with stakeholders to understand and meet their IT needs. Keeping documentation up to date and staying ahead of industry trends.

What You'll Bring

Strong expertise in Microsoft 365 (Teams, SharePoint, Power Platform, productivity tools). Experience supporting both cloud-based and on-premise applications. Hands-on experience with Power Platform development (Power BI, Power Automate, Power Apps). Proficiency in SQL Server and writing SQL queries. A solid understanding of data integration and system connectivity. Experience leading technical projects. Familiarity with ITIL and Agile methodologies.

Why Join Us?

You'll be part of a friendly, supportive team that's making a real impact across the council. We offer

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

£40,174 - £43,236 per annum (up to £44,472 for exceptional performance once in post) 27 days annual leave plus bank holidays Local Government Pension Scheme with AVC options Employee Assistance Programme - 24/7 legal, financial, and personal support Hybrid working - flexible mix of remote and on-site work Discounts at major retailers, supermarkets, and restaurants Cycle to Work Scheme - save up to 40 percent on bikes and accessories

Want to know more?

Check out the attached candidate pack for full details about the role and what it's like to work with us.

With our head office based in Lyndhurst in the heart of the stunning New Forest National Park, the Council is an excellent place to work and thrive. We work together to provide a wide range of highly valued services to our community. We are working on some exciting and pioneering initiatives and projects, including tackling climate change, supporting the Solent Freeport (to unlock significant investment, create thousands of new jobs and level up our important coastal communities), promoting regeneration of our Town Centres and an exciting fresh approach to modern and innovate working through our Transformation Programme. We are proud of our new values for 2024, please watch this short video to find out more LEAF