Applications Specialist

Hologic
12 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, French, German

Job location

Tech stack

Microsoft Office
Salesforce
Oracle Erp

Job description

Are you ready to drive advancements in breast and skeletal health? At Hologic, we are passionate about empowering healthier lives through innovation, with a dedicated focus on women's health and clinical certainty. Our state-of-the-art solutions in Breast & Skeletal Health are transforming diagnostics and patient care, and we're looking for a talented Applications Specialist to help us lead the way in Switzerland.

As an Applications Specialist for Breast & Skeletal Health, you will be instrumental in delivering exceptional support and training to our customers across Switzerland. You will empower radiologists, technologists, and clinicians to achieve optimal results with our advanced mammography and densitometry solutions. From initial installation through ongoing education, you will ensure our customers are confident and successful in using Hologic's technologies to improve patient outcomes.

Working in close collaboration with Sales, Field Service Engineering, Marketing, Technical Solutions, and Customer Service, you will be a trusted clinical partner, representing Hologic's commitment to excellence.

What To Expect:

  • Clinical Applications Support: Provide expert field-based support to customers using Hologic's mammography and bone densitometry solutions, ensuring best practices and high clinical standards.
  • Training & Education: Deliver engaging and informative training to new and existing users, enhancing their expertise and confidence in breast imaging and bone health applications.
  • Pre-Site & Site Assessment: Guide customers through pre-installation evaluations and on-site assessments to ensure seamless adoption and integration of Hologic technologies.
  • Clinical Troubleshooting: Offer hands-on assistance and problem-solving for application-specific questions and technical challenges in breast and skeletal health settings.
  • Collaboration: Work cross-functionally with Sales and Service teams to address clinical needs and drive customer satisfaction.
  • Conferences & Trade Shows: Represent Hologic and provide clinical expertise at industry events focused on breast and skeletal health.
  • Documentation & Reporting: Maintain accurate records of training sessions, support activities, and customer interactions using Hologic's CRM systems.
  • Travel: Up to 70-80% travel (typically 4 days per week) across Switzerland, adapting to business needs.

Requirements

  • Education: Bachelor's degree in Life Sciences, Radiology, Nursing, or a related field.
  • Accreditations: Division-specific accreditation (e.g., Nuclear Safety Council Accreditation) as required.
  • Product & Industry Knowledge: Experience in breast imaging, bone densitometry, or related clinical settings is highly desirable. Eagerness to deepen knowledge of Hologic's breast and skeletal portfolio.
  • Technical Proficiency: Familiarity with Microsoft Office Suite; experience with SalesForce CRM and Oracle ERP is a plus.
  • Regulatory Awareness: Understanding of local clinical and regulatory requirements for medical devices and training.
  • Language Skills: English, German and French

Skills & Behaviors:

  • Excellent communication and interpersonal skills to effectively support and train clinical users.
  • Strong analytical and troubleshooting abilities in clinical environments.
  • Customer-focused, proactive, and detail-oriented.
  • Collaborative team player who thrives in a dynamic, field-based role.
  • Holds a current driver's license and working rights.
  • Adaptable and eager to learn and grow within breast and skeletal health.

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