Clinical Applications Specialist

If you love being in the clinical environment, enjoy training and supporting others, and thrive on variety and problem solving, this role offers a dynamic next step in your career. You will work across the full customer journey - from pre-site assessment through go-live, routine use, optimisation and expansion - ensuring every customer has a best-in-class experience with Hologic:

• Retain and delight existing customers
• Drive clinical excellence and adoption of our surgical portfolio
• Identify and support growth opportunities within and beyond your current accounts

What To Expect:

Champion clinical excellence & customer success

• Provide advanced applications support to existing Hologic Surgical customers in your territory
• Work side by side with surgeons, theatre teams and clinical staff to ensure safe, efficient use of our technologies
• Troubleshoot application issues in real time and escalate where necessary

Deliver engaging training & education

• Train new and existing customers on the Surgical product portfolio, adapting your style to different levels and roles
• Conduct in-theatre and in-clinic training sessions that are practical, engaging and confidence-building
• Run refresher and optimisation sessions to help teams get the very best from our systems

Drive growth within your territory

• Identify opportunities to increase utilisation and expand adoption within existing accounts
• Gather insights from competitive sites to highlight potential new opportunities
• Support the commercial team at conferences, workshops and trade shows as a clinical and applications expert

Collaborate across the business

• Work closely with Sales, Field Service Engineering, Marketing, Technical Solutions and Customer Service
• Act as the "Voice of the Customer" inside Hologic - feeding back insights, needs and ideas for improvement
• Contribute to local strategies that enhance customer satisfaction, retention and growth

Operate as a trusted, field-based specialist

• Manage your own schedule across multiple hospital sites in and around London (and beyond when required)
• Balance case support, training, follow-ups and administrative responsibilities effectively
• Maintain a professional, calm and supportive presence in high-pressure clinical environments

Do you have experience in Salesforce?, Do you have a Bachelor's degree?, * Bachelor's degree in Life Sciences, Radiology, Nursing or a related field

• Strong, hands-on experience in a surgical/clinical setting and advanced experience with clinical applications in your field
• Solid understanding of theatre/OR workflows and multidisciplinary teamwork
• Competent with Hologic (or comparable) medical device systems; eager to become an expert in our Surgical portfolio
• Proficient in Microsoft Office; experience with Salesforce CRM and Oracle ERP is a strong plus
• Awareness of local medical device and clinical training accreditation requirements and commitment to quality and compliance

• Be part of a mission-driven company that's genuinely improving women's health
• Work at the intersection of cutting-edge surgical technology, clinical practice and commercial impact
• Enjoy a varied, field-based role with autonomy, visibility and the chance to become a go-to expert in your region
• Collaborate with a high-performing team that values your voice and clinical expertise

If you're ready to bring your clinical background, training skills and customer focus to a role where every day is different - and every day you make a tangible impact - we'd love to hear from you.

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