Chief Digital and Technology Officer
Role details
Job location
Tech stack
Job description
We are seeking an inspiring and talented Chief Digital and Technology Officer (CDTO) to lead the next era of our digital transformation. This is a rare opportunity to harness the power of emerging technologies - AI, automation, data intelligence, and modern digital platforms - to dramatically increase the number of learners we can support and reshape how our organisation works from the inside out. In this role, you will set and deliver an ambitious departmental digital strategy that puts innovation, user-centred design, and agile delivery at the heart of everything we do. You will champion bold new ways of working, empowering teams to experiment, iterate, and collaborate across disciplines while maintaining strong governance and smart risk management. We are looking for a leader who can turn technological possibility into operational reality-driving efficiency, unlocking new service models, and creating a measurable impact on learners across the country., + Digital & Technology Services Leadership: Provide expertise across a range of digital and technology services and policy areas for the Department of Education and the education sector, ensuring seamless integration and reusability, and driving AI adoption across the department. Show leadership for digital and technology Deputy Directors, supporting their professional development and ensuring effective delivery across teams and increasing capability in digital skills for all DFE colleagues.
- User-Centred Digital Design: Champion a user-first agile approach, ensuring services meet user needs and are accessible, intuitive, and inclusive. Drive continuous user research and iterative service improvements.
- Technology Delivery: Define and oversee the department's technology and associated architecture, ensuring interoperability, resilience, and alignment with cross-government standards.
- Cost-Effective, Reusable Delivery: Ensure digital and technological solutions are built with scalability, reusability, and efficiency in mind, reducing duplication and driving value for money and championing departmental service standards.
- Delivery Culture and Risk Management: Establish a balanced approach to delivery, ensuring all digital, technology and data services are secure by design, compliant with cyber and privacy standards, and resilient to threats and incidents.
- End-User Computing and Devices: Ensure the provision, management, and continual improvement of end-user computing services, including devices, collaboration tools, and support, to enable efficient, secure, and accessible work for all staff., + Strategic Digital and Technology Leadership: Proven experience in developing and delivering digital and technology strategies, in large, complex organisations. Throughout the implementation journey, the ability to achieve alignment with organisational and user objectives and securing the buy-in of a diverse range of stakeholders. Proven people leadership, leading motivated teams to working effectively with non-specialist colleagues., Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional. Childcare Vouchers Any move to Department for Education (DfE) will mean you will no longer be able to carry on claiming childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/ Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.
Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)
Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Requirements
- Delivery and Innovation: Track record of leading multiple agile delivery teams, embedding best practices at scale, and delivering cost-effective, reusable, and secure digital and technology solutions.
- User-Centred Service Design and Data Insight: Expertise in user-centred design, service design, accessibility standards, and using data and analytics to inform decision-making and continuous improvement.
- Governance, Risk, and Cyber Security: Strong understanding of technology governance, data protection, risk management, and cyber security principles, with experience balancing innovation with compliance and operational resilience.
- Stakeholder, Supplier, and Cross-Government Collaboration: Demonstrable ability to influence and engage stakeholders at all levels, manage complex supplier relationships, and work collaboratively across government or large organisations., 1. A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years (2 pages maximum).
- A Statement of Suitability (no longer than 1,000 words), detailing how you meet the essential criteria outlined in this pack. Should we receive a high volume of applications, then we will sift on the essential criteria relating to experience of strategic digital and technology leadership. It is important that throughout your CV and Statement of Suitability, you provide evidence and examples of proven experience for the essential criteria listed. Applicants will be assessed against the essential criteria. If there is a high volume of applicants, preliminary sifting will be done using only the criteria relating to experience of strategic digital and technology leadership.
Benefits & conditions
Alongside your salary of £155,000, Department for Education contributes £44,903 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Applicants currently holding a permanent post in the Civil Service should note that, if successful, their salary on appointment would be determined by the Department's transfer / promotion policies. As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK. You will have 25 days leave, increasing by 1 day every year to a maximum of 30 days after five years' service. In addition, all staff receive the King's Birthday privilege holiday and 8 days' bank and public holidays. We offer flexible working arrangements, such as job sharing, term-time working, flexi-time and compressed hours. Most DfE employees will be working a hybrid pattern, spending at least 60% of their time in an office or work setting. Changes to these working arrangements are available in exceptional circumstances, but must be agreed with the line manager and in line with the requirements of the role. Travel to your primary office location will not be paid for by DfE, but costs for travel to an office which is not your main location will be covered. As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities., Shortlisted candidates will be invited to:
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Take part in a virtual Staff Engagement Panel (which typically takes up to 1 hour to complete), to be held in week commencing 5th or 12th January
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An Alternative Leadership Assessment with an Occupational Psychologist, to be held in week commencing 5th or 12th January
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A formal interview which will include:
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A presentation (details will be provided to shortlisted candidates)
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Interview questions based on the essential criteria to further assess your experience. The interviews will take place from the week commencing 19 January in Sanctuary Buildings, London. The Department for Education does not cover the cost of travel to your interview/assessment unless otherwise stated. Please note that at interview stage we may ask if you have any conflicts of interest to declare.